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Seeing no "processed" requests unless protection disabled - and devices (apple) unable to connect. #8335

@wylie102

Description

@wylie102

Prerequisites

Platform (OS and CPU architecture)

Custom (please mention in the description)

Installation

GitHub releases or script from README

Setup

On one machine

AdGuard Home version

This started today, not long after the blocklists updated. All devices suddenly unable to access the internet. Problem was fixed by disabling adguard home. I reduced all lists just down to

Action

All devices are suddenly unable to connect to adguard/the internet when protection is enabled.

I have been running adguard home as an add on in home assistant for about a year. No issues prior. No recent changes to lists, although yesterday I did have to change the DNS upstream as the adguard unfiltered one was no longer responding or was being very slow. But no issues after changing this to cloudflare and quad 9 https and tls.

About an hour ago all ios devices stopped working. My Mac, which has adguard running with DNS filtering was still working (but this stopped after I tried disabling and enabling it as a test so I'm not sure what was going on there). Looking at the query logs "processed" queries were suspiciously absent, with only a few rewritten or blocked queries shown and these queries did not contain the sites I was trying to access while testing.

I temporaruly disabled protection and everything can connect again, plus numerous processed queries suddenly showed up in the logs.

Upon re-enabling this again stopped.

I tried switching to minimal blocklists enabling only the core adguard one or haghezi normal, but there was no improvement. The only way I've now got functioning internet is by disabling it completely.

What I don't understant is if it was an issue with a blocklist then the queries would be showing up blocked, so it doesn't seem like it's that. If it was an issue with the router configuration or with the container then I wouldn't see processed requests when the protection is enabled, if it was a problem with the upstream or the cache then the requests again wouldn't be processed.

I've labeled this as a bug since it was previously working and I didn't change anything prior to it stopping, but if I've done something wrong I'd be happy to have that pointed out.

Expected result

Devices connecting to the internet. Requests showing as processed when protection is enabled, not only when disabled.

Actual result

When protection is enabled my devices can't connect. I only see scant blocked or rewritten logs which do not show blocking of the sites I am trying to access. If protection is disabled, devices work and the query log is full of processed requests showing the sites I am trying to access.

Additional information and/or screenshots

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