Qualys VM Codeless Connector times out when trying to connect

[rboon-ccx]

Describe the bug
When trying to connect the Qualys VM CCF connector in Sentinel, we receive a 504 gateway timeout error.

To Reproduce
Steps to reproduce the behavior:

1. Go to the Qualys VM data connector.
2. Enter your credentials and choose any truncation limit - this value doesn't seem to change the behaviour of the connector.
3. After about 5 minutes the connector will display a very generic 'cannot read properties of undefined (reading 'map')' error.
4. Look at the activity log for the deployment and you will see the following error:
   "subStatus": { "value": "GatewayTimeout", "localizedValue": "Gateway Timeout (HTTP Status Code: 504)" },

Expected behavior
The data connector should connect successfully.

Screenshots

Desktop (please complete the following information):
Windows 11. Issue occurs in all tested browsers; Edge, Firefox and Chrome.

Additional context
I have tried making an API call to the relevant Qualys VM endpoint as defined in the CCF definition and it can take up to 6 minutes before data is first returned. I suspect the timeout window of the CCF is much lower (some reading online suggests 3 minutes). This value can't be adjusted in the CCF polling definition, so the whole platform would need to be changed to support a longer timeout window.

[v-ezequielbi]

Hi team,

The platform team has enabled the 5 timeout option to handle this timeout, and I also tuned a couple of configurations to avoid this issue. The new version is currently in process to be published in the content hub, and as soon as it is published, I’ll let you know.

[v-ezequielbi]

Hi Team,

Version 3.0.10 is now live for the connector in the content hub.