az vmss run-command invoke hangs InProgress

[ikkentim]

Describe the bug

When I run a command on a vmss, it stays in status "Running", it never finishes until after a very long timeout (many minutes).

Related command

az vmss run-command invoke --resource-group rg-mygroup --name vmss-myvms --command-id RunPowerShellScript --instance-id 0 --scripts "Write-Host test" --debug

Errors

See output

Issue script & Debug output

Output keeps repeating this:

cli.azure.cli.core.sdk.policies: Request URL: 'https://management.azure.com/subscriptions/<redacted>/providers/Microsoft.Compute/locations/westeurope/operations/5aa7dd0b-2807-4841-b387-70511e05b6a3?<redacted>'
cli.azure.cli.core.sdk.policies: Request method: 'GET'
cli.azure.cli.core.sdk.policies: Request headers:
cli.azure.cli.core.sdk.policies:     'x-ms-client-request-id': '4b1e32c8-2c0d-11f0-8f54-7085c2f68ee8'
cli.azure.cli.core.sdk.policies:     'CommandName': 'vmss run-command invoke'
cli.azure.cli.core.sdk.policies:     'ParameterSetName': '--resource-group --name --command-id --instance-id --scripts --debug'
cli.azure.cli.core.sdk.policies:     'User-Agent': 'AZURECLI/2.71.0 (MSI) azsdk-python-core/1.31.0 Python/3.12.8 (Windows-11-10.0.26100-SP0)'
cli.azure.cli.core.sdk.policies:     'Authorization': '*****'
cli.azure.cli.core.sdk.policies: Request body:
cli.azure.cli.core.sdk.policies: This request has no body
urllib3.connectionpool: https://management.azure.com:443 "GET /subscriptions/<redacted>/providers/Microsoft.Compute/locations/westeurope/operations/5aa7dd0b-2807-4841-b387-70511e05b6a3?<redacted> HTTP/1.1" 200 134
cli.azure.cli.core.sdk.policies: Response status: 200
cli.azure.cli.core.sdk.policies: Response headers:
cli.azure.cli.core.sdk.policies:     'Cache-Control': 'no-cache'
cli.azure.cli.core.sdk.policies:     'Pragma': 'no-cache'
cli.azure.cli.core.sdk.policies:     'Content-Length': '134'
cli.azure.cli.core.sdk.policies:     'Content-Type': 'application/json; charset=utf-8'
cli.azure.cli.core.sdk.policies:     'Expires': '-1'
cli.azure.cli.core.sdk.policies:     'x-ms-ratelimit-remaining-resource': 'Microsoft.Compute/GetOperationResource;43,Microsoft.Compute/GetOperationSubscriptionMaximum;14999'
cli.azure.cli.core.sdk.policies:     'x-ms-need-to-refresh-epl-cache': 'False'
cli.azure.cli.core.sdk.policies:     'Strict-Transport-Security': 'max-age=31536000; includeSubDomains'
cli.azure.cli.core.sdk.policies:     'x-ms-request-id': 'dd461d64-55cc-4604-ab20-9283bc4868a9'
cli.azure.cli.core.sdk.policies:     <other headers redacted>
cli.azure.cli.core.sdk.policies:     'Date': 'Thu, 08 May 2025 13:10:18 GMT'
cli.azure.cli.core.sdk.policies: Response content:
cli.azure.cli.core.sdk.policies: {
  "startTime": "2025-05-08T13:06:47.8131231+00:00",
  "status": "InProgress",
  "name": "5aa7dd0b-2807-4841-b387-70511e05b6a3"
}

Expected behavior

The command to finish successfully (within a minute)

Environment Summary

azure-cli 2.71.0 *

core 2.71.0 *
telemetry 1.1.0

Extensions:
azure-devops 0.21.0

Dependencies:
msal 1.31.2b1
azure-mgmt-resource 23.1.1

Python location 'C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe'
Config directory 'C:\Users\t.potze.azure'
Extensions directory 'C:\Users\t.potze.azure\cliextensions'

Python (Windows) 3.12.8 (tags/v3.12.8:2dc476b, Dec 3 2024, 19:30:04) [MSC v.1942 64 bit (AMD64)]

Additional context

No response

[azure-client-tools-bot-prd]

Hi @ikkentim,

2.71.0 is not the latest Azure CLI(2.72.0).

If you haven't already attempted to do so, please upgrade to the latest Azure CLI version by following https://learn.microsoft.com/en-us/cli/azure/update-azure-cli.

[yonzhan]

Thank you for opening this issue, we will look into it.

[github-actions]

Here are some similar issues that might help you. Please check if they can solve your problem.

• First "az vm run-command invoke" returns successful, automation kicks off second "az vm run-command invoke" returns failure. #19137
• Azure CLI failing to finish/return from az vm start ... command #14841

---

Possible solution (Extracted from existing issue, might be incorrect; please verify carefully)

Solution 1:

The issue might be related to extensions taking longer to complete. Removing or checking the extensions might resolve the issue. For example, removing the SqlIaasExtension resolved a similar issue for another user.

Reference:

• Azure CLI failing to finish/return from az vm start ... command #14841 (comment)
• Azure CLI failing to finish/return from az vm start ... command #14841 (comment)

Solution 2:

The problem might be a service issue where the Azure CLI command is stuck in an 'in progress' state even though the operation is complete. This was marked as a bug in a similar case.

Reference:

• Azure CLI failing to finish/return from az vm start ... command #14841 (comment)
• Azure CLI failing to finish/return from az vm start ... command #14841 (comment)

Powered by issue-sentinel

[ikkentim]

Hi @ikkentim,

2.71.0 is not the latest Azure CLI(2.72.0).

If you haven't already attempted to do so, please upgrade to the latest Azure CLI version by following https://learn.microsoft.com/en-us/cli/azure/update-azure-cli.

I've updated, the problem remains