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Two-Factor Authentication (2FA), also called two-step verification, adds an extra layer of security to your Hypernode Control Panel account. Instead of signing in with only a password, you also confirm your identity with a one-time code from your authentication app.
This makes it significantly harder for unauthorized users to access your account, even if your password is compromised.
- You need access to your mobile device when signing in.
- After entering your password, you are asked for a 6-digit verification code.
- The code is generated by an authentication app on your phone.
- You can choose “Remember this device for 30 days” to avoid entering a code on that device for the next 30 days.
You must install an authentication app on your mobile device. Common options include:
- Google Authenticator
- Okta Verify
- Duo Mobile
- Authy
- 1Password
Any app that supports time-based one-time passwords (TOTP) will work.
- Sign in to the Hypernode Control Panel.
- Hover over your username in the top-right corner.
- Select Account settings.
- Click Manage 2FA.
- Scan the QR code using your authentication app. You can also choose to enter the setup key manually.
- Enter the 6-digit verification code generated by your app.
- Click Confirm to finish setup.
Once enabled, you will receive a confirmation email and the action will be logged in your account activity.
For security reasons, 2FA can no longer be disabled directly from the Control Panel.
If you need to disable 2FA, please contact Hypernode Support at support@hypernode.com.
During setup, you receive a set of backup codes. These are important.
- Each backup code can be used only once.
- Backup codes allow you to sign in if you lose access to your phone or authentication app.
- You can always find your backup codes on your Account page.
We strongly recommend storing these codes somewhere safe and offline.
If you receive a verification code that you did not request, someone may be trying to access your account.
In that case:
- Log in to your account immediately.
- Change your password.
- Contact Hypernode Support if you suspect unauthorized activity.
If you lose access to your authentication app and do not have backup codes, contact support@hypernode.com for assistance.