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4 | 4 |
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5 | 5 | [Intercom][1] is a customer communication platform that enables businesses to engage with their users through in-app messaging, email, and chat. It offers features like live chat, automated messaging, and customer support tools, making it easier for companies to provide personalized customer experiences. |
6 | 6 |
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7 | | -The Intercom integration seamlessly collects admin activities, data events, conversations, news items, and ticket data, and ingests them into Datadog for comprehensive analysis using [webhooks][6]. |
| 7 | +The Intercom integration seamlessly collects admin activities, data events, conversations, news items, and ticket data, and ingests them into Datadog for comprehensive analysis using [webhooks][5]. |
8 | 8 |
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9 | 9 | **Minimum Agent version:** 7.57.1 |
10 | 10 |
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11 | 11 | ## Setup |
12 | 12 |
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13 | 13 | Follow the instructions below to configure this integration for your Intercom account. |
14 | 14 |
|
15 | | -### Configuration |
16 | | - |
17 | | -#### Webhook Configuration |
| 15 | +### Webhook Configuration |
18 | 16 |
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19 | 17 | Configure the Datadog endpoint to forward Intercom events as logs to Datadog. See [Intercom webhook overview][3] for more details. |
20 | 18 |
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21 | | -1. Copy the generated URL inside the **Configuration** tab on the Datadog [Intercom integration tile][4]. |
| 19 | +1. {{< integration-api-key-picker >}} |
22 | 20 | 2. Sign in to your [Intercom][2] account using a user account with full access to Apps and Integrations. |
23 | 21 | 3. Go to **Settings**. |
24 | 22 | 4. In the Integrations section, select **Developer Hub**. |
@@ -78,11 +76,10 @@ The Intercom integration does not include any service checks. |
78 | 76 |
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79 | 77 | ## Support |
80 | 78 |
|
81 | | -For further assistance, contact [Datadog Support][5]. |
| 79 | +For further assistance, contact [Datadog Support][4]. |
82 | 80 |
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83 | 81 | [1]: https://www.intercom.com/ |
84 | 82 | [2]: https://app.intercom.com/ |
85 | 83 | [3]: https://developers.intercom.com/docs/webhooks |
86 | | -[4]: /integrations/intercom |
87 | | -[5]: https://docs.datadoghq.com/help/ |
88 | | -[6]: https://developers.intercom.com/docs/references/2.10/webhooks/webhook-models |
| 84 | +[4]: https://docs.datadoghq.com/help/ |
| 85 | +[5]: https://developers.intercom.com/docs/references/2.10/webhooks/webhook-models |
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