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‎content/en/docs/2026.3/Guides/upgrade-guides/upgrade-cortex/2024.1-to-2024.3/_index.md‎

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---
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title: "2024.1 to 2024.3"
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linkTitle: "2024.1 to 2024.3"
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description: "Instructions to upgrade {{% ctx %}} 2024.1 to 2024.3"
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weight: 1000
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outOfSupport: true
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---

‎content/en/docs/2026.3/Guides/upgrade-guides/upgrade-cortex/2024.1-to-2024.3/multiple-server-with-ha/_index.md‎

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---
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title: "Multiple Server - With HA"
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linkTitle: "Multiple Server - With HA"
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description: "Upgrade instructions for multiple on-premise servers with high availability (HA)."
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weight: 10
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---

‎content/en/docs/2026.3/Guides/upgrade-guides/upgrade-cortex/2024.1-to-2024.3/multiple-server-with-ha/try-it-out.md‎

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---
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title: "Try it out"
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linkTitle: "Try it out"
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description: "Information about trying out {{% ctx %}} after upgrade."
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weight: 60
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---
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# {{% param title %}}
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This guide describes how to try out an upgraded {{% ctx %}} to make sure it is working. Please ensure that both the [Application Servers and Load Balancer Upgrade][] and [Web Application Server Upgrade][] has been completed before taking these steps.
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{{< section "/upgrade/2024.3/upgrade-web-application-server/test-upgrade.md" >}}
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## Test Executing Production Flows
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{{< section "/upgrade/try-it-out/multi-server/test-executing-production-flows.md" >}}
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[Application Servers and Load Balancer Upgrade]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.MultipleServerWithHA.UpgradeApplicationAndLoadBalancerServers" >}}
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[Web Application Server Upgrade]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.MultipleServerWithHA.UpgradeWebApplicationServer" >}}

‎content/en/docs/2026.3/Guides/upgrade-guides/upgrade-cortex/2024.1-to-2024.3/multiple-server-with-ha/upgrade-application-and-loadbalancer-servers.md‎

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---
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title: "Upgrade Application Servers and Load Balancer"
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linkTitle: "Upgrade Application Servers and Load Balancer"
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description: "Information about upgrading the Application Servers and Load Balancer Server."
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weight: 30
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---
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# {{< param title >}}
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This guide describes how to upgrade the Application Servers and Load Balancer Server from 2024.1 to 2024.3.
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## Make Installation Artefacts Available
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1. Choose one of the Application Servers to be used to perform the upgrade from, and copy the following artefacts to a folder on it:
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* Cortex Innovation 2024.3 - App Server Install Scripts.zip
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* Cortex Innovation 2024.3 - App Services.zip
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* Cortex Innovation 2024.3 - Block Packages.zip
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1. Extract the `Cortex Innovation 2024.3 - App Server Install Scripts.zip` file to a folder with the same name.
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## Configure Upgrade Script
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1. In the `Cortex Innovation 2024.3 - App Server Install Scripts\Upgrade Application Server` folder, locate the `Cortex.Innovation.Upgrade.ps1` script and open it with a text editor.
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1. Configure the script, changing the parameters according to the details given below:
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```powershell
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.\Cortex.Upgrade.ps1 `
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-AppServicesPath "C:\Install\Cortex Innovation 2024.3 - App Services.zip" `
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-BlockPackagesPath "C:\Install\Cortex Innovation 2024.3 - Block Packages.zip" `
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-ApplicationServerIPv4Addresses @("192.168.1.1, 192.168.1.2, 192.168.1.3") `
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-LoadBalancerServerIPv4Address "192.168.1.4" `
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-Credential $Credential `
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-AcceptEULA:$AcceptEULA `
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*>&1 | Tee-Object -FilePath "cortex-ha-upgrade-log.txt"
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```
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| Name | Description |
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|----------------------------------------------|-------------|
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|`AppServicesPath` | Configure this value with the location of the Application Services zip file on the Application Server being used for the upgrade. |
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|`BlockPackagesPath` | Configure this value with the location of the Block Packages zip file on the Application Server being used for the upgrade. |
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|`ApplicationServerIPv4Addresses` | The IPv4 addresses of the Application Servers. The first of these must be the Application Server being used for the upgrade.|
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|`LoadBalancerServerIPv4Address` | The IPv4 address of the Load Balancer Server. If the built-in load balancer is not being used, this should be removed.|
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|`Credential` | The credentials of the user which will be used to perform remote operations on the Application Servers. It must be a domain user that is a member of the local Administrators group on all servers.<br><br>This does not need to be changed, a prompt will appear to enter this information when the script is run. |
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|`AcceptEULA` | This does not need to be changed, the EULA will be accepted at a later stage. |
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|`FilePath` | The filename that upgrade logs are written to. If this should be written to a different location than where the installation files are then a full path should be specified. |
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1. Save and close `Cortex.Innovation.Upgrade.ps1`.
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## Run Upgrade Script
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{{< section "/upgrade/2024.3/upgrade-application-server/multi-server/run-upgrade-script.md" >}}
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## Check Application Services
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{{< section "/upgrade/upgrade-application-server/multi-server/check-application-services.md" >}}
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## Preserve installation files
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{{< section "/preserve-installation-files.md" >}}
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## Next Steps?
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1. [Upgrade Web Application Server][]
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[Upgrade Web Application Server]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.MultipleServerWithHA.UpgradeWebApplicationServer" >}}

‎content/en/docs/2026.3/Guides/upgrade-guides/upgrade-cortex/2024.1-to-2024.3/multiple-server-with-ha/upgrade-web-application-server/_index.md‎

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---
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title: "Upgrade the Web Application Server"
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linkTitle: "Upgrade Web Application Server"
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description: "Information about upgrading the Web Application Server."
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weight: 40
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---
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This guide describes how to upgrade the Web Application Server. Please ensure that [Upgrade Application Servers and Load Balancer][] has been completed before starting this installation. These steps assume that the v2024.1 version of Gateway and its prerequisites have already been installed.
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[Upgrade Application Servers and Load Balancer]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.MultipleServerWithHA.UpgradeApplicationAndLoadBalancerServers" >}}

‎content/en/docs/2026.3/Guides/upgrade-guides/upgrade-cortex/2024.1-to-2024.3/multiple-server-with-ha/upgrade-web-application-server/prerequisites.md‎

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---
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title: "Prerequisites"
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linkTitle: "Prerequisites"
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description: "Information about performing the prerequisities for the Upgrade of the Web Application Server."
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weight: 10
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---
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# {{% param title %}}
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Please ensure that [Upgrade Application Servers and Load Balancer][] has been completed before starting this installation. These steps assume that the v2024.1 version of Gateway and its prerequisites have already been installed.
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## Make Installation Artefacts Available
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1. Copy the following artefacts to a folder on the machine:
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* Cortex Innovation 2024.3 - App Services.zip
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* Cortex Innovation 2024.3 - App Server Install Scripts.zip
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* Cortex Innovation 2024.3 - Block Packages.zip
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* Cortex Innovation 2024.3 - Gateway.zip
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* Cortex Innovation 2024.3 - Web App Server Install Scripts.zip
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1. Extract the `Cortex Innovation 2024.3 - App Server Install Scripts.zip` file to a folder with the same name.
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1. Extract the `Cortex Innovation 2024.3 - Web App Server Install Scripts.zip` zip file to a folder with the same name.
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## Next Steps?
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1. [Upgrade Flow Debugger][]
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[Upgrade Application Servers and Load Balancer]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.MultipleServerWithHA.UpgradeApplicationAndLoadBalancerServers" >}}
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[Upgrade Flow Debugger]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.MultipleServerWithHA.UpgradeDebugger" >}}

‎content/en/docs/2026.3/Guides/upgrade-guides/upgrade-cortex/2024.1-to-2024.3/multiple-server-with-ha/upgrade-web-application-server/upgrade-debugger.md‎

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---
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title: "Upgrade Flow Debugger"
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linkTitle: "Upgrade Flow Debugger"
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description: "Information about upgrading the Flow Debugger."
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weight: 30
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---
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# {{< param title >}}
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This guide describes how to upgrade the Flow Debugger on the Web Application Server from 2024.1 to 2024.3.
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## Configure Upgrade Script
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{{< section "/upgrade/2024.3/upgrade-application-server/single-server/configure-upgrade-script.md" >}}
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## Run Upgrade Script
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{{< section "/upgrade/2024.3/upgrade-application-server/single-server/run-upgrade-script.md">}}
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## Check Application Services
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{{< section "/upgrade/upgrade-application-server/single-server/check-application-services.md">}}
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## Preserve installation files
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{{< section "/preserve-installation-files.md">}}
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## Next Steps?
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1. [Upgrade Gateway][]
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[Upgrade Gateway]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.MultipleServerWithHA.UpgradeGateway" >}}

‎content/en/docs/2026.3/Guides/upgrade-guides/upgrade-cortex/2024.1-to-2024.3/multiple-server-with-ha/upgrade-web-application-server/upgrade-gateway.md‎

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---
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title: "Upgrade Gateway"
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linkTitle: "Upgrade Gateway"
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description: "Information about upgrading {{% ctx %}} Gateway from 2024.1 to 2024.3."
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weight: 30
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---
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# {{% param title %}}
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This guide describes how to upgrade {{% ctx %}} Gateway from 2024.1 to 2024.3. Please ensure that the [Flow Debugger upgrade][] has been completed before starting this upgrade.
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## Configure Upgrade Script
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{{< section "/upgrade/2024.3/upgrade-web-application-server/configure-gateway-script.md" >}}
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## Run Upgrade Script
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{{< section "/upgrade/2024.3/upgrade-web-application-server/run-gateway-script.md" >}}
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## Preserve installation files
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{{< section "/preserve-installation-files.md" >}}
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## Next Steps?
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1. [Try It Out][]
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[Flow Debugger upgrade]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.MultipleServerWithHA.UpgradeDebugger" >}}
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[Try It Out]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.MultipleServerWithHA.TryItOut" >}}

‎content/en/docs/2026.3/Guides/upgrade-guides/upgrade-cortex/2024.1-to-2024.3/single-server-without-ha/_index.md‎

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---
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title: "Single Server - Without HA"
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linkTitle: "Single Server - Without HA"
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description: "Upgrade instructions for a single on-premise server without high availability (HA)."
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weight: 500
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---

‎content/en/docs/2026.3/Guides/upgrade-guides/upgrade-cortex/2024.1-to-2024.3/single-server-without-ha/try-it-out.md‎

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---
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title: "Try it out"
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linkTitle: "Try it out"
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description: "Information about trying out {{% ctx %}} after upgrade."
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weight: 60
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---
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# {{% param title %}}
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This guide describes how to try out an upgraded {{% ctx %}} to make sure it is working. Please ensure that both the [Application Server Upgrade][] and [Web Application Server Upgrade][] has been completed before taking these steps.
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{{< section "/upgrade/2024.3/upgrade-web-application-server/test-upgrade.md" >}}
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## Test Executing Production Flows
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{{< section "/upgrade/try-it-out/single-server/test-executing-production-flows.md" >}}
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[Application Server Upgrade]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.SingleServerWithoutHA.UpgradeApplicationServer" >}}
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[Web Application Server Upgrade]: {{< url path="Cortex.Guides.UpgradeGuides.UpgradeCortex.2024_1to2024_3.SingleServerWithoutHA.UpgradeWebApplicationServer" >}}

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