| name | Support Request |
|---|---|
| about | If you need support or are running into some trouble |
| title | |
| labels | support |
| assignees |
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Be informative Please enter as much information as possible, otherwise we can't provide support. If possible upgrade to the latest release or dev branch and try again.
Problem description A clear and concise description of what the problem is. For errors include at least the exact error message you are seeing (including traceback).
Steps to reproduce Steps to reproduce the behavior:
- Go to '...'
- Click on '....'
- Scroll down to '....'
- See error
Expected behavior A clear and concise description of what you expected to happen.
Deployment method (select with an X)
- Docker Compose
- Kubernetes
- GoDojo
Environment information
- Operating System: [e.g. Ubuntu 18.04]
- Docker Compose or Helm version (Output of
docker compose versionorhelm version) - DefectDojo version (see footer) or commit message: [use
git show -s --format="[%ci] %h: %s [%d]"]
Logs
Use docker compose logs (or similar, depending on your deployment method) to get the logs and add the relevant sections here showing the error occurring (if applicable).
Sample scan files If applicable, add sample scan files to help reproduce your problem.
Screenshots If applicable, add screenshots to help explain your problem.
Additional context (optional) Add any other context about the problem here.