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[Due for payment 2026-06-17] [Due for payment 2026-06-16] Profile - State field is not cleared after changing address #92821

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Version Number: 9.4.0-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #91646
Email or phone of affected tester (no customers): jsodinjosdjsoinjsiojs@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Mac 26.5 / Chrome
App Component: User Settings

Action Performed:

  1. Go to staging.new.expensify.com
  2. Go to Account > Profile.
  3. Click Address.
  4. Enter US address.
  5. Click Country.
  6. Change to non-US country.

Expected Result:

State field will be cleared after changing address.

Actual Result:

State field is not cleared after changing address.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7172900_1780684639033.15.mp4

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Applause Internal Information
Exported by: Mita Rachim
Bug ID: 7172900

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