| title | Support |
|---|---|
| nav_order | 1000 |
| description | How to contact FalkorDB support, open a support ticket, and get help with your FalkorDB deployment. |
| permalink | /support/ |
Need help with FalkorDB? You can reach us through the channels below.
Email support@falkordb.com to open a support ticket.
To help us respond faster, please include:
- A clear description of the issue and what you were trying to do.
- Your FalkorDB Cloud instance ID (if applicable) and the cloud region.
- The approximate time the issue occurred (with timezone).
- Any relevant logs, error messages, or query samples.
- Steps to reproduce, if known.
For general questions, usage help, and discussion, join the FalkorDB community on Discord.
For pricing, plans, demos, or anything non-technical, contact info@falkordb.com.