Merge pull request #3134 from FlowFuse/star-template-to-handbook

Add star interview to handbook

Author: ZJvandeWeg

src/handbook/peopleops/hiring.md src/handbook/peopleops/hiring/index.mdsrc/handbook/peopleops/hiring.md renamed to src/handbook/peopleops/hiring/index.md

@@ -122,7 +122,7 @@ These questions should be thought-provoking, yet not overly time-consuming, and
 
 The initial review will check the aforementioned question for validity, the resume, and the cover letter.
 Check for:
-1. Alignment to [Values](../company/values.md)
+1. Alignment to [Values](../../company/values.md)
 1. Capabilities align with the requirements for the role
 1. Previous retention at companies
    - We'd like people to join the company for the long term, if their previous roles suggest the candidate will not join for the long term please reject them
@@ -137,7 +137,7 @@ The resume review should reject **over 50%** of all candidates.
 
 The initial screening call is intended as an additional filter for FlowFuse, but also for the candidate. Screening calls are held on a video call, and the candidate should have plenty of time to ask question and understand if this role is right for them.
 During this call FlowFuse should understand:
-1. Alignment to [Values](../company/values.md)
+1. Alignment to [Values](../../company/values.md)
 1. The candidate is enthusiastic about the company and the open role
 1. Compensation range for the candidate
 1. Notice period, or time from offer to start
@@ -156,9 +156,8 @@ For example `intermediate` vs `senior` for developers.
 When in doubt, reject the candidate.
 
 #### STAR interview
-After the skills assessment, the last round includes a behaviour interview. STAR interviews are aimed at discussing the candidates past performance in certain situations, and hopefully predict the way they acted is in line with FlowFuse expectations.
 
-Again, a scorecard will be filled out.
+Read more on [the STAR interview at FlowFuse](/handbook/peopleops/hiring/star-questions).
 
 #### Offer stage
 

src/handbook/peopleops/hiring/star-questions.md

@@ -0,0 +1,57 @@
+---
+navTitle: STAR Questions
+---
+
+Every candidate hiring plan includes at least one STAR Interview. 
+A STAR interviews is aimed at discussing the candidates past performance in certain situations and is meant to given an indication if the way they have behaved in the past is in line with FlowFuse expectations.
+
+## Questions
+Below are some sample questions that can be used. 
+
+1. What’s the highlight of your career so far?  
+   1. Look for:  
+      1. Results  
+      2. Iterative Improvement  
+      3. Collaborative Community  
+      4. Constructive candor  
+      5. Customer Empathy  
+2. What’s the low-light of your career so far?  
+   1. Look for:  
+      1. Results  
+      2. Iterative Improvement  
+      3. Collaborative Community  
+      4. Constructive candor  
+      5. Customer Empathy  
+3. What do you need from your manager?  
+   1. Look for:  
+      1. Results  
+      2. Iterative Improvement  
+      3. Collaborative Community  
+      4. Constructive candor  
+      5. Customer Empathy  
+4. Can you explain how you deal with underperforming peers when working together?  
+   1. Look for:  
+      1. Iterative Improvement  
+      2. Collaboration  
+      3. Candor  
+      4. Customer Empathy  
+5. Can you share an example of making a decision that didn’t have complete data to make a decision?  
+   1. Look for:  
+      1. Results  
+      2. Iterative Improvement  
+      3. Collaborative Community  
+      4. Constructive candor  
+      5. Customer Empathy  
+6. Can you share a time when you’ve had to juggle multiple priorities at work?   
+   1. Look for:  
+      1. Results  
+      2. Iterative Improvement  
+      3. Collaborative Community  
+      4. Constructive candor  
+      5. Customer Empathy  
+7. Please tell me about the time you’ve advocated and lobbied for a change that turned out to be the wrong decision?  
+   1. Look for:  
+      1. Results  
+      2. Iterative Improvement  
+      3. Constructive Candor  
+      4. Customer Empathy