handbook: CEO travel preferences

Author: ZJvandeWeg

src/handbook/operations/ceo-ops/calendar-management.md

@@ -23,7 +23,7 @@ please:
 
 * Ensure there's no overlapping meetings
    - Or when there's overlap in events, it's clear which one the CEO participates in and which meeting won't be attended.
-* Block times, by creating events, to travel to meetings on-site
+* Block times, by creating events, to travel to meetings on-site (see [Travel Booking](/handbook/operations/ceo-ops/travel-booking/) for CEO preferences)
 * Check the [event anatomy](#calendar-event-anatomy) for meetings
 * Confirm hiring blocks, recurring syncs, and investor meetings are correctly placed.
 * Ensure all Out-of-Office (OOO) blocks remain intact.

src/handbook/operations/ceo-ops/index.md

@@ -14,6 +14,7 @@ multiple times a day.
 1. [Inbox Management](/handbook/operations/ceo-ops/inbox-management/)
 1. [Calendar Management](/handbook/operations/ceo-ops/calendar-management/)
 1. [CEO Task Management](/handbook/operations/ceo-ops/task-managment/)
+1. [Travel Booking](/handbook/operations/ceo-ops/travel-booking/)
 1. Other tasks to pick up (Peopleops, bizops, etc)
 
 ### CEO meeting hours

src/handbook/operations/ceo-ops/travel-booking.md

@@ -0,0 +1,65 @@
+---
+navTitle: Travel Booking
+navGroup: CEO Ops
+---
+
+This page captures the CEO's travel preferences to guide the E.A. when booking
+flights, trains, and hotels. General employee travel policies — including what
+FlowFuse covers for flights and accommodation — are documented in the
+[Summit handbook](/handbook/peopleops/summit/#flights).
+
+## Flights
+
+Flying and being away from home should be optimized in following order:
+1. Ability to get results on site
+1. Limit disruptions to family routines
+1. Reduce Jetlags for long-haul flights
+   Prefer overnight flights on eastbound journeys and daytime flights westbound.
+
+### Seating
+- Aisle seat has the strong prefference. Window seat is ok, never a middle seat.
+- As close to the front of the cabin as possible.
+
+### Airline preferences
+- **Preferred**: KLM (top tier).
+- **Avoid**: United Airlines — it's the US equivalent of Ryanair.
+- **EU travel**: No Ryanair.
+
+### Upgrades
+
+The company at this time doesn't pay for any upgrades, this means that for some
+journeys the CEO will order flights with upgrades and pay the difference back to
+the company. See the [Expenses handbook](/handbook/peopleops/expenses/) for how
+reimbursement works.
+
+* For flights over 3 hours, ensure extra leg-room is order.
+* For flights over 6 hours, discuss how expensive the upgrades to Premium economy or Business class are.
+
+## Loyalty Programs
+
+When booking, please ensure the credit to the right program is set up. Details are
+in 1Password.
+
+| Alliance | Airlines | Program |
+|---|---|---|
+| SkyTeam | KLM, Delta, etc. | Flying Blue (KLM) |
+| Star Alliance | United, Turkish, etc. | Miles & More (United) |
+
+## Trains
+
+For countries where the trains are well organized, like most of the EU and parts
+of Asia, prefer the train to flying. Trains generally have better door-to-door
+travel times, better internet, and less stress.
+
+When booking a train, reserve a seat where possible (Deutsche Bahn!) — saves
+time finding one on board and ensure this time can be used to work.
+
+## Hotels
+
+Location of the hotel relative to work engagements trump the follow list to optimize for.
+However, when there's options, please consider the preferences.
+
+In order, optimize for:
+- A quiet room. Request an interior-facing or courtyard room away from street noise.
+- A park or safe running route in the area is a plus.
+- Hotels that provide shaving products are preferred; traveling with shaving gear is inconvenient.