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🎟️ Bot Tickets – Case Study on Ticket Purchasing Automation

A case study of a commercial web automation bot designed to purchase tickets from platforms such as TicketMaster, SuperBoletos, and FunTicket, using Browser Automation Studio and custom scripting logic.

🌍 Overview

BotTickets was a commissioned project for a client in Mexico who needed an automated solution to purchase event and concert tickets.

The bot handled:

  • Account creation
  • Email/phone verification
  • Captcha solving
  • Proxy rotation
  • Smart seat selection

It also integrated with an external web platform to receive purchase requests and confirm orders before processing payments.

✨ Features

  • 👤 Automated account creation with email & phone verification
  • 🔐 Captcha solving and password reset handling
  • 🌍 Rotating proxies and headers to bypass anti-bot measures
  • 🪑 Smart seat selection by analyzing network requests
  • 💳 Automated purchase flow using saved or new payment details
  • 📧 Email confirmation system before final purchase
  • 📲 SMS code handling for secure checkout
  • 📤 Automatic delivery of purchased tickets to client accounts

📸 Showcase

🔑 User Authentication

Authentication

🧑🏻 Simulating human behavior into the page

Page

🔍 Searching tickets

Searching

💳 Buying tickets

Buying

🛠 Tech Stack

  • Automation Tool: Browser Automation Studio (.xml workflows)
  • Programming: Custom scripting, API integration, request/response handling
  • Web Technologies: JavaScript, HTML parsing, session & header management
  • Infrastructure: Rotating proxies (MX), external APIs for phone/email creation
  • Communication: Email + SMS verification flows

📂 Project Structure

BotTickets-CaseStudy/
│── README.md # Public case study (no code or private data)
└── showcase/ # Optional: diagrams, architecture flows, screenshots

⚙️ Installation & Setup

⚠️ This repository is a public case study only.
The original project was delivered privately to a client and is not publicly available.

Workflows required:

  • API keys for phone/email providers
  • Valid proxy lists

📖 Case Study

This project represented a complex challenge in web automation. It required overcoming anti-bot protections, managing verification flows, and integrating a client confirmation step before purchase.

The final solution automated the ticket purchasing process end-to-end, from account creation to ticket delivery.

📈 Learnings & Insights

  • Web automation requires careful handling of anti-bot protections and verification flows
  • End-to-end automation benefits from integrating client confirmation steps
  • Proxy rotation and session management are crucial for reliability in high-demand scenarios
  • Smart seat selection can be optimized by analyzing network requests rather than UI scraping
  • Automating purchases across multiple platforms demands modular, reusable workflows

📜 License

This repository contains only a public case study.
The original implementation was delivered as a private commercial solution.