Add priority levels to tasks in "My Tasks"

[wes-otf]

It would be nice to be able to assign a priority level to each category of task and have this change what tasks display how/where in the task list. A few thoughts on this implementation:

• Tasks have priority levels of 1-3
• We assign the priorities in code logically so the responsibility doesn't fall on the user
  • Initially we can just be logical in assignments (ie. populating a PAF would be lower priority than an approval task/assigned comment) then fix if staff suggest otherwise
• Tasks priorities could be indicated via colors/icons, and higher priorities could bubble to the top

[frjo]

If there will be a lot of current tasks for staff this sounds like a good idea.

The prio could as you mention effect sorting and maybe add a subtle background colour.

[wes-otf]

yeah totally! this actually came from a staff member who frequently uses My Tasks and was hoping to have a bit more organization around them

[frjo]

The dev team suggest we set a e.g. "Urgent" label in a district colour on selected task but we always sort by date.

When we have a feel of how many task a staff member have at any point we can revisit this.

What tasks do OTF fell warrant an "Urgent" label?

[wes-otf]

urgent works! why only sort by date though? seems like it may be helpful to have tasks that require action right at the top every time you land on the dashboard (ie sorting urgent & other tasks by date still, but having urgent on top)

As for urgent tasks it seems like approval tasks would be a good place to start, like for approval of project form, contracts, invoices, etc

[frjo]

Do we have a sense of how many tasks a staff member will have at any time?

How to structure it in the best way can be quite different if it's five vs if it's 50 items.

I think a pure date order gives easy and quick information. An urgent item on top is less urgent than one at the bottom.

But if staff regularly have 25+ items in the task list so they can't see them all without scrolling the needs change.