Gate Team tier: remove self-serve buy CTA (CEO directive: Team not rolled out) (#169)

Per the 2026-06-04 HARD CEO directive, the Team plan ($199 "unlimited") is
NOT rolled out and must not be presented as a buyable/self-serve plan until
its unlimited-resource delivery is proven built. This DELIBERATELY REVERSES
DOG-10 (2026-05-29), which had removed the contact-sales CTA and pointed Team
at /app/checkout — that change is overridden and must not be re-applied.

- PricingPage: Team card CTA → "Contact sales →" mailto (sales@), no longer
  routes to /app/checkout on either billing cycle. Gate comment added.
- ChangePlanModal: drop `team` from SELECTABLE_TIERS so the in-app upgrade
  modal never offers Team. A Pro/Growth user now hits the existing
  "no upgrades — contact support" empty state (the honest sales-assisted exit).
- public/llms.txt: Team described as "available soon — not yet self-serve",
  no longer listed among the public self-serve tiers.
- fetch-content.mjs + llmsContract.test.ts: pin the gating wording with a
  build-time guard + contract test so a content sync can't silently
  re-market Team as buyable.
- Tests reversed (failing-then-passing): PricingPage asserts the Team CTA
  does NOT contain /app/checkout and surfaces contact-sales; ChangePlanModal
  asserts `team` is not a selectable target.

npm run gate: green (80 files, 1115 passed / 3 skipped).

Co-authored-by: Claude Opus 4.8 (1M context) <noreply@anthropic.com>

Author: mastermanas805

public/llms.txt

@@ -89,7 +89,7 @@ The `email` field must parse as a valid RFC 5322 address (validated via Go `mail
 
 ## Tiers
 
-The public, self-serve tiers visible at `/pricing` are: Anonymous, Hobby, Pro, and Team.
+The public, self-serve tiers visible at `/pricing` are: Anonymous, Hobby, and Pro. Team is not yet a self-serve tier — it is available soon; contact support@instanode.dev for onboarding.
 Hobby Plus and Growth exist in `plans.yaml` as upsell-only intermediate tiers (reachable
 via dashboard prompts when a Hobby user hits a wall) and are deliberately omitted from
 the public tier ladder to keep the customer-facing comparison simple. Both still surface
@@ -100,7 +100,7 @@ on `/api/v1/capabilities` for agent introspection.
 
 > **Upgrading auto-promotes in-flight deployment TTLs.** When a team upgrades to any paid tier (Hobby / Hobby Plus / Pro / Growth / Team), the Razorpay subscription.charged webhook flips the team's `default_deployment_ttl_policy` from `auto_24h` to `permanent` (so every future `POST /deploy/new` defaults to no TTL) AND promotes every existing `auto_24h` non-terminal deploy to permanent (clearing `expires_at`). Per-deploy `ttl_policy='custom'` and `ttl_policy='permanent'` rows are never touched — only the `auto_24h` class is rolled forward. To restore the 24h-default behaviour after an upgrade, `PATCH /api/v1/team/settings {"default_deployment_ttl_policy":"auto_24h"}`.
 - **Pro**: $49/mo. 10 GB Postgres, 512 MB Redis, 5 GB Mongo, 50 GB storage, 10 apps.
-- **Team**: $199/mo. Unlimited everything (Postgres / Redis / Mongo / queues / storage / deployments / vault entries), 50 custom domains, 90-day backups with self-serve restore, RBAC + audit log. SSO/SAML and a 99.9% SLA are coming soon (not yet available). Self-serve assisted-Razorpay path is rolling out — for now contact support@instanode.dev for onboarding.
+- **Team**: available soon — not yet self-serve. Planned at $199/mo with unlimited everything (Postgres / Redis / Mongo / queues / storage / deployments / vault entries), 50 custom domains, 90-day backups with self-serve restore, RBAC + audit log; SSO/SAML and a 99.9% SLA are also planned. Team cannot be purchased or claimed today — contact support@instanode.dev for onboarding.
 
 ## Conventions an LLM should follow when scripting against the platform
 

scripts/fetch-content.mjs

@@ -66,7 +66,14 @@ const SYNC_FILES = [
     // Markers MUST be kept in sync with the assertions in
     // src/lib/llmsContract.test.ts — see rule 18 (registry-iterating
     // regression test) and rule 22 (contract changes touch all surfaces).
-    requireMarkers: ['redeploy=true', '"redeployed":'],
+    //
+    // TEAM-GATE (2026-06-04 CEO directive): the 'not yet a self-serve tier'
+    // marker guards the Team-tier gating copy. If an upstream content-repo
+    // sync ever drops the gating (reverting Team to a public self-serve
+    // tier), this PRESERVES the committed public/llms.txt so the build can't
+    // silently re-market Team as buyable. The content repo currently carries
+    // the same wording, so the guard is a no-op today.
+    requireMarkers: ['redeploy=true', '"redeployed":', 'not yet a self-serve tier'],
   },
 ]
 

src/components/ChangePlanModal.test.tsx

@@ -91,40 +91,49 @@ describe('ChangePlanModal — target tier rendering', () => {
     expect(screen.queryByTestId('change-plan-target-hobby')).toBeNull()
   })
 
-  it('exposes hobby_plus / pro / team as upgrade targets for a hobby user', () => {
+  it('exposes hobby_plus / pro as upgrade targets for a hobby user — but NOT team (TEAM-GATE 2026-06-04)', () => {
     // FIX-R9 (W11): hobby_plus is now a real plan in api/plans.yaml ($19/mo)
     // and must show up between Hobby and Pro in the upgrade picker.
+    // TEAM-GATE (2026-06-04 CEO directive): `team` is NO LONGER a self-serve
+    // in-app upgrade target — Team ($199 "unlimited") is not rolled out. A
+    // user wanting Team goes through sales (the no-upgrades / support exit),
+    // not this radio. Do NOT re-add the team assertion.
     render(<ChangePlanModal currentTier="hobby" onClose={() => {}} />)
     expect(screen.queryByTestId('change-plan-target-hobby_plus')).toBeTruthy()
     expect(screen.queryByTestId('change-plan-target-pro')).toBeTruthy()
-    expect(screen.queryByTestId('change-plan-target-team')).toBeTruthy()
+    expect(screen.queryByTestId('change-plan-target-team')).toBeNull()
   })
 
-  it('hides growth from the upgrade picker (FIX-190 — no real self-serve growth row)', () => {
+  it('hides growth AND team from the upgrade picker (sales-only tiers)', () => {
     // Growth is operator-only / sales-only — there is no real growth row
-    // reachable via this modal. Asserted on a hobby user (where every
-    // higher tier would otherwise have shown) and on the no-upgrade team
-    // ceiling (covered separately below).
+    // reachable via this modal. Team is sales-gated per the 2026-06-04 CEO
+    // directive (TEAM-GATE) until its unlimited-resource delivery is built.
     render(<ChangePlanModal currentTier="hobby" onClose={() => {}} />)
     expect(screen.queryByTestId('change-plan-target-growth')).toBeNull()
+    expect(screen.queryByTestId('change-plan-target-team')).toBeNull()
   })
 
-  it('hides hobby/hobby_plus as downgrades for a pro user — only team remains', () => {
+  it('shows the no-upgrades empty state for a pro user (only Team is above, and Team is sales-gated)', () => {
+    // TEAM-GATE (2026-06-04): a Pro user's only tier up is Team, which is no
+    // longer self-serve. With team removed from SELECTABLE_TIERS, the modal
+    // has zero valid upgrade targets and falls through to the "highest plan
+    // available through self-serve — contact support" empty state. This
+    // REVERSES the prior "only team remains" assertion.
     render(<ChangePlanModal currentTier="pro" onClose={() => {}} />)
-    expect(screen.queryByTestId('change-plan-target-hobby')).toBeNull()
-    expect(screen.queryByTestId('change-plan-target-hobby_plus')).toBeNull()
-    expect(screen.queryByTestId('change-plan-target-growth')).toBeNull()
-    expect(screen.queryByTestId('change-plan-target-team')).toBeTruthy()
+    expect(screen.queryByTestId('change-plan-target-team')).toBeNull()
+    expect(screen.getByTestId('change-plan-no-upgrades')).toBeTruthy()
+    expect((screen.getByTestId('change-plan-confirm') as HTMLButtonElement).disabled).toBe(true)
   })
 
-  it('shows pro + team but hides hobby as downgrade for a hobby_plus user', () => {
-    // FIX-R9: hobby_plus users upgrading should see Pro and Team only —
-    // hobby is below them and growth is not self-serve.
+  it('shows pro but hides hobby/team for a hobby_plus user (Team is sales-gated)', () => {
+    // FIX-R9: hobby_plus users upgrading should see Pro — hobby is below
+    // them, growth is not self-serve, and Team is sales-gated (TEAM-GATE
+    // 2026-06-04). Pro is the only self-serve upgrade.
     render(<ChangePlanModal currentTier="hobby_plus" onClose={() => {}} />)
     expect(screen.queryByTestId('change-plan-target-hobby')).toBeNull()
     expect(screen.queryByTestId('change-plan-target-hobby_plus')).toBeNull()
     expect(screen.queryByTestId('change-plan-target-pro')).toBeTruthy()
-    expect(screen.queryByTestId('change-plan-target-team')).toBeTruthy()
+    expect(screen.queryByTestId('change-plan-target-team')).toBeNull()
   })
 
   it('renders the no-upgrades empty state with a support link for team users', () => {
@@ -140,19 +149,31 @@ describe('ChangePlanModal — target tier rendering', () => {
     expect(link.href).toContain('mailto:support@instanode.dev')
   })
 
-  it('preselects defaultTargetTier when it is a valid upgrade', () => {
+  it('preselects defaultTargetTier when it is a valid (self-serve) upgrade', () => {
+    render(<ChangePlanModal currentTier="hobby" defaultTargetTier="pro" onClose={() => {}} />)
+    const pro = screen.getByTestId('change-plan-target-pro') as HTMLInputElement
+    expect(pro.checked).toBe(true)
+  })
+
+  it('drops a sales-gated defaultTargetTier=team and falls back to a valid self-serve upgrade (TEAM-GATE)', () => {
+    // TEAM-GATE (2026-06-04): a caller (e.g. BillingPage NEXT_CHANGE_PLAN_TIER)
+    // may still pass defaultTargetTier="team", but team is no longer a
+    // selectable self-serve upgrade. The modal must drop it and preselect the
+    // lowest valid upgrade instead of honouring the now-gated team suggestion.
     render(<ChangePlanModal currentTier="hobby" defaultTargetTier="team" onClose={() => {}} />)
-    const team = screen.getByTestId('change-plan-target-team') as HTMLInputElement
-    expect(team.checked).toBe(true)
+    expect(screen.queryByTestId('change-plan-target-team')).toBeNull()
+    // Lowest valid upgrade above Hobby is Hobby Plus.
+    const hobbyPlus = screen.getByTestId('change-plan-target-hobby_plus') as HTMLInputElement
+    expect(hobbyPlus.checked).toBe(true)
   })
 
-  it('drops defaultTargetTier when it would be a downgrade and picks the lowest upgrade', () => {
-    // Pro user with a defaultTargetTier of hobby → the upgrade list is just
-    // ['team'], and the modal should preselect team rather than honour the
-    // (illegal) hobby suggestion.
+  it('shows the no-upgrades empty state for a pro user even with a defaultTargetTier (TEAM-GATE)', () => {
+    // Pro user with any defaultTargetTier → the only tier above is Team,
+    // which is sales-gated, so there are zero valid self-serve upgrades and
+    // the modal renders the contact-support empty state.
     render(<ChangePlanModal currentTier="pro" defaultTargetTier="hobby" onClose={() => {}} />)
-    const team = screen.getByTestId('change-plan-target-team') as HTMLInputElement
-    expect(team.checked).toBe(true)
+    expect(screen.getByTestId('change-plan-no-upgrades')).toBeTruthy()
+    expect(screen.queryByTestId('change-plan-target-team')).toBeNull()
   })
 })
 

src/components/ChangePlanModal.tsx

@@ -53,7 +53,15 @@ const TIER_LABEL: Record<ChangePlanTier, string> = {
 // the $19/mo step between Hobby and Pro), drop growth — there is no real
 // growth row available through self-serve upgrade yet. Customers who need
 // growth-tier dedicated infra go through support / sales, not this modal.
-const SELECTABLE_TIERS: ChangePlanTier[] = ['hobby', 'hobby_plus', 'pro', 'team']
+//
+// TEAM-GATE (2026-06-04 CEO directive): `team` is REMOVED from the selectable
+// set — Team ($199 "unlimited") is not rolled out and must not be offered as
+// a self-serve in-app upgrade until its unlimited-resource delivery is proven
+// built. A Pro/Growth user whose only path up is Team now falls through to the
+// modal's "no upgrades — contact support" empty state, which is the honest,
+// sales-assisted exit. Do NOT re-add 'team' here. Ref:
+// docs/sessions/2026-06-04/TEAM-PLAN-GATE-AND-BUILD.md.
+const SELECTABLE_TIERS: ChangePlanTier[] = ['hobby', 'hobby_plus', 'pro']
 
 export interface ChangePlanModalProps {
   /** The team's current tier — read from useDashboardCtx().me.team.tier on

src/lib/llmsContract.test.ts

@@ -59,6 +59,18 @@ const CONTRACT_MARKERS: DocsMarker[] = [
     file: 'public/llms-full.txt',
     mustContain: ['redeploy=true', '"redeployed":', 'no_matching_deployment'],
   },
+  {
+    // TEAM-GATE (2026-06-04 CEO directive): Team is NOT self-serve and must
+    // not be described as a public self-serve tier until its unlimited-
+    // resource delivery is proven built. Pin the gating wording so a docs
+    // revert (or a content-repo sync that still lists Team as self-serve)
+    // fails CI. Mirrors the requireMarkers guard in fetch-content.mjs and
+    // the PricingPage/ChangePlanModal source changes in this PR.
+    // Ref: docs/sessions/2026-06-04/TEAM-PLAN-GATE-AND-BUILD.md.
+    field: 'Team tier is sales-assisted, NOT self-serve (CEO gate 2026-06-04)',
+    file: 'public/llms.txt',
+    mustContain: ['not yet a self-serve tier'],
+  },
 ]
 
 describe('agent docs contract — POST /deploy/new redeploy=true', () => {

src/pages/PricingPage.test.tsx

@@ -140,14 +140,11 @@ describe('PricingPage — four public tier cards present (M11 regression guard)'
     expect(hobbyPlusCells.length).toBe(0)
   })
 
-  it('paid-tier CTAs are clickable links (not disabled spans) for hobby / pro / team', () => {
+  it('paid-tier CTAs are clickable links for hobby / pro / team', () => {
     renderPage()
-    // 2026-05-20 DOC-REALITY-DELTA: Team tier launched. DOG-10 (2026-05-29):
-    // Team CTA flipped from mailto: to self-serve /app/checkout?plan=team
-    // now that api#168 + dashboard #106 enabled the Razorpay flow. plans.yaml
-    // has team at $199/mo with every limit -1 (unlimited). If Team flips back
-    // to "coming soon", it'll be a disabled span and this test fails — the
-    // regression guard.
+    // Hobby/Pro are self-serve (/app/checkout). Team is a clickable
+    // contact-sales mailto link (TEAM-GATE 2026-06-04) — still an <a>
+    // with an href, just not a checkout one (asserted below).
     for (const tier of ['hobby', 'pro', 'team']) {
       const cta = screen.getByTestId(`pricing-cta-${tier}`)
       // <a> with href, not <span aria-disabled>.
@@ -156,36 +153,44 @@ describe('PricingPage — four public tier cards present (M11 regression guard)'
     }
   })
 
-  it('Team CTA points to /app/checkout?plan=team (DOG-10 self-serve, no mailto) — monthly default', () => {
+  it('Team CTA does NOT route to /app/checkout — it is contact-sales (TEAM-GATE 2026-06-04)', () => {
+    // TEAM-GATE (2026-06-04 CEO directive): this DELIBERATELY REVERSES
+    // DOG-10 (2026-05-29), which had pointed Team at /app/checkout?plan=team.
+    // Team ($199 "unlimited") is NOT rolled out and must not be sold
+    // self-serve until its unlimited-resource delivery is proven built.
+    // The CTA is a sales-assisted mailto, NOT a checkout link. If a future
+    // change re-points Team at /app/checkout, this test fails — that is the
+    // regression guard. Ref docs/sessions/2026-06-04/TEAM-PLAN-GATE-AND-BUILD.md.
     renderPage()
-    // DOG-10 (2026-05-29): Team self-serve via /app/checkout?plan=team.
-    // Default is monthly; the yearly path is asserted via the dedicated
-    // ?frequency=yearly URL-param test below.
     const cta = screen.getByTestId('pricing-cta-team')
     const href = cta.getAttribute('href') ?? ''
-    expect(href).not.toMatch(/^mailto:/)
-    expect(href).toContain('/app/checkout')
-    expect(href).toContain('plan=team')
-    expect(href).toContain('frequency=monthly')
+    expect(href).not.toContain('/app/checkout')
+    expect(href).not.toContain('plan=team')
+    expect(href.startsWith('mailto:')).toBe(true)
+    // Label surfaces a contact-sales / coming-soon affordance, not "Start team".
+    expect((cta.textContent ?? '').toLowerCase()).toContain('contact sales')
   })
 
-  it('Team CTA carries frequency=yearly when ?frequency=yearly URL param is set (DOG-10)', () => {
+  it('Team CTA stays contact-sales even when ?frequency=yearly is set (no checkout on yearly)', () => {
+    // The yearly toggle must not unlock a self-serve Team checkout. The
+    // Team card has no yearly checkout variant, so the CTA falls back to
+    // the same contact-sales mailto on both cycles.
     render(
       <MemoryRouter initialEntries={['/pricing?frequency=yearly']}>
         <PricingPage />
       </MemoryRouter>,
     )
     const cta = screen.getByTestId('pricing-cta-team')
     const href = cta.getAttribute('href') ?? ''
-    expect(href).not.toMatch(/^mailto:/)
-    expect(href).toContain('/app/checkout?plan=team&frequency=yearly')
+    expect(href).not.toContain('/app/checkout')
+    expect(href.startsWith('mailto:')).toBe(true)
   })
 
-  it('Team tier shows $199/mo (DOC-REALITY-DELTA 2026-05-20 launch)', () => {
+  it('Team tier shows $199/mo', () => {
     renderPage()
-    // Team launched per plans.yaml:375 ($199/mo, $1990/yr). Marketing
-    // surface must mirror the registry. Yearly CTA reuses mailto: until
-    // assisted-Razorpay flow ships.
+    // Team price still displays on the comparison surface ($199/mo per
+    // plans.yaml:375) — the gate removes the self-serve buy path, not the
+    // tier's visibility.
     const body = document.body.textContent ?? ''
     expect(body).toContain('$199')
   })

src/pages/PricingPage.tsx

@@ -85,24 +85,27 @@ const TIERS: {
     ctaHrefYearly: '/app/checkout?plan=pro&frequency=yearly',
     highlighted: true,
   },
-  // Team tier — launched 2026-05-20 (DOC-REALITY-DELTA sweep). Limits are
-  // unlimited across the board; the upsell vs Pro is dedicated infra +
-  // 90-day backup retention + SLA + RBAC + SAML. Per api/plans.yaml:375
-  // ($199/mo, $1990/yr). Razorpay plan IDs are configured server-side.
+  // Team tier — $199/mo, unlimited across the board; the upsell vs Pro is
+  // dedicated infra + 90-day backup retention + SLA + RBAC + SAML. Per
+  // api/plans.yaml:375 ($199/mo, $1990/yr).
   {
     key: 'team',
     name: 'Team',
     monthly: { price: '$199', sub: '/ mo' },
     // team_yearly: $1990/yr ≈ $165.83/mo (~17% off $199 x 12).
     yearly: { price: '$165.83', sub: '/ mo billed yearly', saveLabel: 'save $398/yr' },
-    cta: 'Start team →',
-    // Team checkout is self-serve as of api#168 + dashboard #106 (Razorpay
-    // plan IDs configured server-side). DOG-10: previous mailto CTA leaked
-    // mid-funnel conversions on the $199/mo AOV path; checkout now matches
-    // the Hobby/Pro pattern so the marketing "Self-serve at every tier"
-    // promise above the comparison table is honored.
-    ctaHrefMonthly: '/app/checkout?plan=team&frequency=monthly',
-    ctaHrefYearly: '/app/checkout?plan=team&frequency=yearly',
+    cta: 'Contact sales →',
+    // TEAM-GATE (2026-06-04 CEO directive): Team is NOT self-serve and must
+    // not route to /app/checkout until its unlimited-resource delivery is
+    // proven built. This DELIBERATELY REVERSES DOG-10 (2026-05-29), which
+    // had flipped Team's CTA from a contact-sales mailto to a self-serve
+    // /app/checkout?plan=team link. DOG-10's "Self-serve at every tier"
+    // rationale is overridden: Team is sales-assisted only for now. Do NOT
+    // re-point this at /app/checkout. Ref:
+    // docs/sessions/2026-06-04/TEAM-PLAN-GATE-AND-BUILD.md.
+    // mailto on both cycles — there is no self-serve checkout for Team yet,
+    // so the yearly toggle reuses the same contact-sales action.
+    ctaHrefMonthly: 'mailto:sales@instanode.dev?subject=Team%20plan%20enquiry',
   },
 ]