GITBOOK-1209: Update to Admin Service

Author: abbieyeates

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 # Intersect as an Administrator
 
-Intersect serves as an Administrator within Cardano’s funding ecosystem, helping to operationalize community-approved proposals by coordinating due diligence, contracting, and on-chain disbursements. This role is grounded in the principles of transparency, decentralization, and adherence to the Cardano Constitution. 
+Intersect serves as an Administrator within Cardano’s funding ecosystem, helping to operationalize community-approved proposals by coordinating due diligence, contracting, and on-chain disbursements. This role is grounded in the principles of transparency, decentralization, and adherence to the Cardano Constitution.
 
 Intersect does not evaluate proposal merit or act as a funding body, but ensures that the governance process is carried out with integrity and that delivery is trackable, auditable, and aligned with community decisions.\
 \
 We've prepared a pack to expand in much more detail, and look forward to continue iterating our role to suit the demands and needs of the Cardano ecosystem.
 
 {% embed url="https://docs.google.com/presentation/d/1G9feRC_tJ6Og23T1inzoFpGyage99E-u19boodr95N0/edit?usp=sharing" %}
+
+### What our Vendors say
+
+In December 2025, we sent a survey to all Vendors who use our Administration services. We received a 4.5/5 from our Vendors when asked about the service offering we have provided during August 2024 - December 2024. 
+
+<figure><img src="../../../.gitbook/assets/DA Rating.png" alt=""><figcaption><p>Based on 15 / 32 responses (47%) from current Vendors under the Administration function.</p></figcaption></figure>
+
+### Who are we?
+
+Across the Operational Services team we have a collective of over 50 years of experience across project management, finance, technical, IT, procurement and commercial.&#x20;