Initialize causing ANR when retrieveEmailAndUserId

[pedrotrabulo-hw]

Hi,

I have recently noticed that after migrating from SDK to version 3.5.6 and 3.5.11 the following ANR started to happen more frequently whenever we attempt to initialise the SDK.

The ANR is affecting lots of our users with Android 12 (98%) and several device brands.
Also, the ANR rate increase around 50% when starting the latest version 3.5.6.

The initialise is done upon application startup following the documentation instructions as stated here

Here is the stack trace:

main (timed waiting):tid=1 systid=16634 
at java.lang.Thread.sleep(Native method)
at java.lang.Thread.sleep(Thread.java:450)
at java.lang.Thread.sleep(Thread.java:355)
at android.security.KeyStoreSecurityLevel.interruptedPreservingSleep(KeyStoreSecurityLevel.java:206)
at android.security.KeyStoreSecurityLevel.createOperation(KeyStoreSecurityLevel.java:115)
at android.security.keystore2.AndroidKeyStoreCipherSpiBase.ensureKeystoreOperationInitialized(AndroidKeyStoreCipherSpiBase.java:334)
at android.security.keystore2.AndroidKeyStoreCipherSpiBase.engineInit(AndroidKeyStoreCipherSpiBase.java:234)
at javax.crypto.Cipher.tryTransformWithProvider(Cipher.java:2999)
at javax.crypto.Cipher.tryCombinations(Cipher.java:2910)
at javax.crypto.Cipher$SpiAndProviderUpdater.updateAndGetSpiAndProvider(Cipher.java:2815)
at javax.crypto.Cipher.chooseProvider(Cipher.java:792)
at javax.crypto.Cipher.init(Cipher.java:1307)
at javax.crypto.Cipher.init(Cipher.java:1242)
at com.iterable.iterableapi.IterableDataEncryptor.decryptModern(IterableDataEncryptor.kt:216)
at com.iterable.iterableapi.IterableDataEncryptor.decrypt(IterableDataEncryptor.kt:171)
at com.iterable.iterableapi.IterableKeychain.secureGet(IterableKeychain.kt:78)
at com.iterable.iterableapi.IterableKeychain.getEmail(IterableKeychain.kt:91)
at com.iterable.iterableapi.IterableApi.retrieveEmailAndUserId(IterableApi.java:449)
at com.iterable.iterableapi.IterableApi.initialize(IterableApi.java:598)
...
at androidx.startup.AppInitializer.doInitialize(AppInitializer.java:180)
at androidx.startup.AppInitializer.doInitialize(AppInitializer.java:173)
at androidx.startup.AppInitializer.doInitialize(AppInitializer.java:173)
at androidx.startup.AppInitializer.doInitialize(AppInitializer.java:138)
at androidx.startup.AppInitializer.initializeComponent(AppInitializer.java:117)
...
at android.app.Instrumentation.callApplicationOnCreate(Instrumentation.java:1213)
at android.app.ActivityThread.handleBindApplication(ActivityThread.java:6915)
at android.app.ActivityThread.access$1600(ActivityThread.java:261)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2154)
at android.os.Handler.dispatchMessage(Handler.java:111)
at android.os.Looper.loopOnce(Looper.java:238)
at android.os.Looper.loop(Looper.java:357)
at android.app.ActivityThread.main(ActivityThread.java:8098)
at java.lang.reflect.Method.invoke(Native method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1026)

Can someone please help me out with this issue?

[Ayyanchira]

Thank you for reporting @pedrotrabulo-hw with detailed stack-trace. Also acknowledging the urgency looking at the upvotes. The team is investigating it.

[pedrotrabulo-hw]

Hi @Ayyanchira any update on this issue?

[Ayyanchira]

Hi @pedrotrabulo-hw , thanks for reporting this one.
We have now released 3.5.12 which addresses ANR causing block and also allows for developers to opt out of SDK using encryption mentioned here.
Please give it a try and let us know your thoughts.

Thank you