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@@ -302,6 +302,17 @@
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</li>
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</ul>
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</li>
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<li>
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<a href="#service-cases" class="toc-h1 toc-link" data-title="Service Cases">Service Cases</a>
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<ul class="toc-list-h2">
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<li>
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<a href="#get-all-service-cases" class="toc-h2 toc-link" data-title="Get all service cases">Get all service cases</a>
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</li>
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<li>
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<a href="#get-a-service-case" class="toc-h2 toc-link" data-title="Get a service case">Get a service case</a>
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</li>
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</ul>
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</li>
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<li>
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<a href="#tasks" class="toc-h1 toc-link" data-title="Tasks">Tasks</a>
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<ul class="toc-list-h2">
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<td>The ID of the purchase order to retrieve</td>
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</tr>
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</tbody></table>
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<h1 id='service-cases'>Service Cases</h1><h2 id='get-all-service-cases'>Get all service cases</h2><div class="highlight"><pre class="highlight shell tab-shell--json"><code>curl <span class="s2">"https://app.jetbuilt.com/api/service_cases"</span> <span class="se">\</span>
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<span class="nt">-H</span> <span class="s2">"Authorization: Token token=YOURAPIKEY"</span> <span class="se">\</span>
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<span class="nt">-H</span> <span class="s2">"Accept: application/vnd.jetbuilt.v1"</span> <span class="se">\</span>
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<span class="nt">-H</span> <span class="s1">'Content-Type: application/json'</span>
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</code></pre></div><div class="highlight"><pre class="highlight shell tab-shell--kv"><code>curl <span class="s2">"https://app.jetbuilt.com/api/service_cases"</span> <span class="se">\</span>
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<span class="nt">-H</span> <span class="s2">"Authorization: Token token=YOURAPIKEY"</span> <span class="se">\</span>
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<span class="nt">-H</span> <span class="s2">"Accept: application/vnd.jetbuilt.v1"</span>
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</code></pre></div>
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<blockquote>
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<p>Response:</p>
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</blockquote>
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<div class="highlight"><pre class="highlight json tab-json"><code><span class="p">[</span><span class="w">
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</span><span class="p">{</span><span class="w">
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</span><span class="nl">"id"</span><span class="p">:</span><span class="w"> </span><span class="mi">1</span><span class="p">,</span><span class="w">
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</span><span class="nl">"office_id"</span><span class="p">:</span><span class="w"> </span><span class="mi">3</span><span class="p">,</span><span class="w">
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</span><span class="nl">"client_id"</span><span class="p">:</span><span class="w"> </span><span class="mi">35</span><span class="p">,</span><span class="w">
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</span><span class="nl">"contact_id"</span><span class="p">:</span><span class="w"> </span><span class="mi">46</span><span class="p">,</span><span class="w">
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</span><span class="nl">"project_id"</span><span class="p">:</span><span class="w"> </span><span class="mi">98</span><span class="p">,</span><span class="w">
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</span><span class="nl">"asset_id"</span><span class="p">:</span><span class="w"> </span><span class="kc">null</span><span class="p">,</span><span class="w">
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</span><span class="nl">"closed_at"</span><span class="p">:</span><span class="w"> </span><span class="s2">"2025-04-15T18:26:29.461-07:00"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"created_by_id"</span><span class="p">:</span><span class="w"> </span><span class="mi">1</span><span class="p">,</span><span class="w">
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</span><span class="nl">"created_at"</span><span class="p">:</span><span class="w"> </span><span class="s2">"2024-08-20T21:06:32.078-07:00"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"updated_at"</span><span class="p">:</span><span class="w"> </span><span class="s2">"2025-04-15T18:26:30.152-07:00"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"ticket_name"</span><span class="p">:</span><span class="w"> </span><span class="s2">"AV Troubleshoot &amp; Update – Exec Conf Room"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"description"</span><span class="p">:</span><span class="w"> </span><span class="s2">"Client reported intermittent video dropouts and distorted audio during hybrid meetings in their executive conference room."</span><span class="p">,</span><span class="w">
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</span><span class="nl">"resolution"</span><span class="p">:</span><span class="w"> </span><span class="s2">"Signal Path Repair &amp; Firmware Updates"</span><span class="w">
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</span><span class="p">},</span><span class="w">
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</span><span class="p">{</span><span class="w">
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</span><span class="err">...</span><span class="w">
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</span><span class="p">}</span><span class="w">
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</span><span class="p">]</span><span class="w">
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</span></code></pre></div>
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<blockquote>
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<p>Status: 200 OK</p>
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</blockquote>
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<p>This endpoint retrieves all of your service cases.</p>
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<h3 id='http-request'>HTTP Request</h3>
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<p><code>GET https://app.jetbuilt.com/api/service_cases</code></p>
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<p><code>GET https://app.jetbuilt.com/api/service_cases?page=2</code></p>
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<h3 id='url-parameters'>URL Parameters</h3>
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<table><thead>
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<tr>
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<th>Parameter</th>
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<th>Description</th>
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</tr>
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</thead><tbody>
4363+
<tr>
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<td>page</td>
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<td>A specific page of results.</td>
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</tr>
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<tr>
4368+
<td>min_created_at</td>
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<td>Query service cases created after the specified date time.</td>
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</tr>
4371+
<tr>
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<td>max_created_at</td>
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<td>Query service cases created before the specified date time.</td>
4374+
</tr>
4375+
<tr>
4376+
<td>min_updated_at</td>
4377+
<td>Query service cases updated after the specified date time.</td>
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</tr>
4379+
<tr>
4380+
<td>max_updated_at</td>
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<td>Query service cases updated before the specified date time.</td>
4382+
</tr>
4383+
</tbody></table>
4384+
4385+
<p><strong>Note</strong>: You can pass a date or a date time to the timestamp queries. For example:
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<code>2023-7-28</code> or <code>2023-7-28 15:33:33 -700</code> or <code>2023-7-28T15:33:33-700</code>. The time defaults to
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<code>00:00:00</code> when not included, and the timezone defaults to UTC.</p>
4388+
<h2 id='get-a-service-case'>Get a service case</h2><div class="highlight"><pre class="highlight shell tab-shell--json"><code>curl <span class="s2">"https://app.jetbuilt.com/api/service_cases/&lt;ID&gt;"</span> <span class="se">\</span>
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<span class="nt">-H</span> <span class="s2">"Authorization: Token token=YOURAPIKEY"</span> <span class="se">\</span>
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<span class="nt">-H</span> <span class="s2">"Accept: application/vnd.jetbuilt.v1"</span> <span class="se">\</span>
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<span class="nt">-H</span> <span class="s1">'Content-Type: application/json'</span>
4392+
</code></pre></div><div class="highlight"><pre class="highlight shell tab-shell--kv"><code>curl <span class="s2">"https://app.jetbuilt.com/api/service_cases/&lt;ID&gt;"</span> <span class="se">\</span>
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<span class="nt">-H</span> <span class="s2">"Authorization: Token token=YOURAPIKEY"</span> <span class="se">\</span>
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<span class="nt">-H</span> <span class="s2">"Accept: application/vnd.jetbuilt.v1"</span>
4395+
</code></pre></div>
4396+
<blockquote>
4397+
<p>Response:</p>
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</blockquote>
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<div class="highlight"><pre class="highlight json tab-json"><code><span class="p">{</span><span class="w">
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</span><span class="nl">"id"</span><span class="p">:</span><span class="w"> </span><span class="mi">72</span><span class="p">,</span><span class="w">
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</span><span class="nl">"office_id"</span><span class="p">:</span><span class="w"> </span><span class="mi">3</span><span class="p">,</span><span class="w">
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</span><span class="nl">"client_id"</span><span class="p">:</span><span class="w"> </span><span class="mi">309</span><span class="p">,</span><span class="w">
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</span><span class="nl">"contact_id"</span><span class="p">:</span><span class="w"> </span><span class="mi">745</span><span class="p">,</span><span class="w">
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</span><span class="nl">"project_id"</span><span class="p">:</span><span class="w"> </span><span class="kc">null</span><span class="p">,</span><span class="w">
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</span><span class="nl">"asset_id"</span><span class="p">:</span><span class="w"> </span><span class="kc">null</span><span class="p">,</span><span class="w">
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</span><span class="nl">"closed_at"</span><span class="p">:</span><span class="w"> </span><span class="s2">"2025-08-07T22:31:54.152-07:00"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"created_by_id"</span><span class="p">:</span><span class="w"> </span><span class="mi">1</span><span class="p">,</span><span class="w">
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</span><span class="nl">"created_at"</span><span class="p">:</span><span class="w"> </span><span class="s2">"2025-05-30T00:47:14.252-07:00"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"updated_at"</span><span class="p">:</span><span class="w"> </span><span class="s2">"2025-08-07T22:31:54.252-07:00"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"ticket_name"</span><span class="p">:</span><span class="w"> </span><span class="s2">"AV Troubleshoot &amp; Update – Exec Conf Room"</span><span class="p">,</span><span class="w">
4411+
</span><span class="nl">"description"</span><span class="p">:</span><span class="w"> </span><span class="s2">"Client reported intermittent video dropouts and distorted audio during hybrid meetings in their executive conference room."</span><span class="p">,</span><span class="w">
4412+
</span><span class="nl">"resolution"</span><span class="p">:</span><span class="w"> </span><span class="s2">"Signal Path Repair &amp; Firmware Updates"</span><span class="p">,</span><span class="w">
4413+
</span><span class="nl">"expenses"</span><span class="p">:</span><span class="w"> </span><span class="p">[</span><span class="w">
4414+
</span><span class="p">{</span><span class="w">
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</span><span class="nl">"id"</span><span class="p">:</span><span class="w"> </span><span class="mi">80</span><span class="p">,</span><span class="w">
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</span><span class="nl">"category"</span><span class="p">:</span><span class="w"> </span><span class="s2">"equipment"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"description"</span><span class="p">:</span><span class="w"> </span><span class="s2">"Fiber HDMI Extender Set (20m)"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"equipment_name"</span><span class="p">:</span><span class="w"> </span><span class="s2">"OptiLink Pro Systems FHE-20K Ultra"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"quantity"</span><span class="p">:</span><span class="w"> </span><span class="s2">"1.0"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"shipping_taxed"</span><span class="p">:</span><span class="w"> </span><span class="kc">false</span><span class="p">,</span><span class="w">
4421+
</span><span class="nl">"shipping_cost"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
4422+
</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">0</span><span class="p">,</span><span class="w">
4423+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4424+
</span><span class="p">},</span><span class="w">
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</span><span class="nl">"shipping_price"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
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</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">0</span><span class="p">,</span><span class="w">
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</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4428+
</span><span class="p">},</span><span class="w">
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</span><span class="nl">"taxed"</span><span class="p">:</span><span class="w"> </span><span class="kc">true</span><span class="p">,</span><span class="w">
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</span><span class="nl">"cost"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
4431+
</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">38000</span><span class="p">,</span><span class="w">
4432+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4433+
</span><span class="p">},</span><span class="w">
4434+
</span><span class="nl">"amount"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
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</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">48000</span><span class="p">,</span><span class="w">
4436+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4437+
</span><span class="p">}</span><span class="w">
4438+
</span><span class="p">},</span><span class="w">
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</span><span class="p">{</span><span class="w">
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</span><span class="nl">"id"</span><span class="p">:</span><span class="w"> </span><span class="mi">89</span><span class="p">,</span><span class="w">
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</span><span class="nl">"category"</span><span class="p">:</span><span class="w"> </span><span class="s2">"parking"</span><span class="p">,</span><span class="w">
4442+
</span><span class="nl">"description"</span><span class="p">:</span><span class="w"> </span><span class="s2">"Travel Fee"</span><span class="p">,</span><span class="w">
4443+
</span><span class="nl">"amount"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
4444+
</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">5000</span><span class="p">,</span><span class="w">
4445+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
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</span><span class="p">}</span><span class="w">
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</span><span class="p">},</span><span class="w">
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</span><span class="p">{</span><span class="w">
4449+
</span><span class="nl">"id"</span><span class="p">:</span><span class="w"> </span><span class="mi">90</span><span class="p">,</span><span class="w">
4450+
</span><span class="nl">"category"</span><span class="p">:</span><span class="w"> </span><span class="s2">"other"</span><span class="p">,</span><span class="w">
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</span><span class="nl">"description"</span><span class="p">:</span><span class="w"> </span><span class="s2">"Firmware Update &amp; System Recompile"</span><span class="p">,</span><span class="w">
4452+
</span><span class="nl">"amount"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
4453+
</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">15000</span><span class="p">,</span><span class="w">
4454+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4455+
</span><span class="p">}</span><span class="w">
4456+
</span><span class="p">}</span><span class="w">
4457+
</span><span class="p">],</span><span class="w">
4458+
</span><span class="nl">"total_labor_hours"</span><span class="p">:</span><span class="w"> </span><span class="mf">4.0</span><span class="p">,</span><span class="w">
4459+
</span><span class="nl">"total_labor_price"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
4460+
</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">80000</span><span class="p">,</span><span class="w">
4461+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4462+
</span><span class="p">},</span><span class="w">
4463+
</span><span class="nl">"total_equipment"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
4464+
</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">48000</span><span class="p">,</span><span class="w">
4465+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4466+
</span><span class="p">},</span><span class="w">
4467+
</span><span class="nl">"total_other_expenses"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
4468+
</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">100000</span><span class="p">,</span><span class="w">
4469+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4470+
</span><span class="p">},</span><span class="w">
4471+
</span><span class="nl">"subtotal"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
4472+
</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">148000</span><span class="p">,</span><span class="w">
4473+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4474+
</span><span class="p">},</span><span class="w">
4475+
</span><span class="nl">"total_tax"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
4476+
</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">1440</span><span class="p">,</span><span class="w">
4477+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4478+
</span><span class="p">},</span><span class="w">
4479+
</span><span class="nl">"total_price"</span><span class="p">:</span><span class="w"> </span><span class="p">{</span><span class="w">
4480+
</span><span class="nl">"cents"</span><span class="p">:</span><span class="w"> </span><span class="mi">149440</span><span class="p">,</span><span class="w">
4481+
</span><span class="nl">"currency_iso"</span><span class="p">:</span><span class="w"> </span><span class="s2">"USD"</span><span class="w">
4482+
</span><span class="p">}</span><span class="w">
4483+
</span><span class="p">}</span><span class="w">
4484+
</span></code></pre></div>
4485+
<blockquote>
4486+
<p>Status: 200 OK</p>
4487+
</blockquote>
4488+
4489+
<p>This endpoint retrieves a service case by ID.</p>
4490+
<h3 id='http-request-2'>HTTP Request</h3>
4491+
<p><code>GET https://app.jetbuilt.com/api/service_cases/&lt;ID&gt;</code></p>
4492+
<h3 id='url-parameters-2'>URL Parameters</h3>
4493+
<table><thead>
4494+
<tr>
4495+
<th>Parameter</th>
4496+
<th>Description</th>
4497+
</tr>
4498+
</thead><tbody>
4499+
<tr>
4500+
<td>ID</td>
4501+
<td>The ID of the service case to retrieve</td>
4502+
</tr>
4503+
</tbody></table>
43044504
<h1 id='tasks'>Tasks</h1><h2 id='get-all-tasks'>Get All Tasks</h2><div class="highlight"><pre class="highlight shell tab-shell--json"><code>curl <span class="s2">"https://app.jetbuilt.com/api/tasks"</span> <span class="se">\</span>
43054505
<span class="nt">-H</span> <span class="s2">"Authorization: Token token=YOURAPIKEY"</span> <span class="se">\</span>
43064506
<span class="nt">-H</span> <span class="s2">"Accept: application/vnd.jetbuilt.v1"</span> <span class="se">\</span>

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