docs: add support

Author: ReenigneArcher

SUPPORT.md

@@ -0,0 +1,71 @@
+# Support
+
+> [!WARNING]
+> We use GitHub issues exclusively for actionable bug reports. Low-effort issues will be immediately closed.
+> Spamming the GitHub repo or organization will result in a ban.
+
+## Need support?
+
+**First, read the documentation!**
+
+### Read the Docs
+
+Select projects have the documentation hosted on Read the Docs. Otherwise, check the project's README file.
+
+**Type:** Documentation
+
+📖 [Read the Docs](https://docs.lizardbyte.dev/latest/about/overview.html)
+
+---
+
+## Need more help?
+
+**Ask questions**
+
+### Discord
+
+This is our preferred method of providing support!
+Please read the rules, be courteous, and use the appropriate channel when posting.
+
+**Type:** Primary Support
+
+💬 [Join our Discord](https://discord.com/invite/d6MpcrbYQs)
+
+### GitHub
+
+GitHub *Discussions* are available for support, feature requests, and general discourse.
+Please DO NOT use GitHub issues to ask for support!
+
+**Type:** Primary Support
+
+🐙 [GitHub Discussions](https://github.com/orgs/LizardByte/discussions)
+
+### Reddit
+
+For aliens only! Please read the rules, be courteous, and use the appropriate flair when posting.
+Provide your logs when asking for help.
+
+**Type:** Community Support
+
+👽 [r/LizardByte](https://www.reddit.com/r/LizardByte)
+
+---
+
+## Additional Resources
+
+- 📚 [Documentation](https://docs.lizardbyte.dev/latest/about/overview.html)
+- 🏠 [Homepage](https://app.lizardbyte.dev/)
+- 🔧 [Status Page](https://status.LizardByte.dev)
+- 📝 [Blog](https://app.lizardbyte.dev/blog)
+
+---
+
+## Support Guidelines
+
+When seeking support, please:
+
+1. **Read the documentation first** - Many common questions are answered in our comprehensive docs
+2. **Use the appropriate channel** - Discord and GitHub Discussions for primary support, Reddit for community support
+3. **Be courteous and respectful** - Follow community guidelines and be patient with volunteers
+4. **Provide detailed information** - Include logs, error messages, and system information when relevant
+5. **Use proper formatting** - Help others help you by formatting code and logs properly

docs/source/about/support.rst

@@ -1,7 +1,2 @@
-Support
-=======
-
-.. Warning:: We use GitHub issues exclusively for actionable bug reports. Low effort issues will be immediately closed.
-   Spamming the GitHub repo or organization will result in a ban.
-
-Our available support methods are listed in our `Support Center <https://app.lizardbyte.dev/support>`__.
+.. include:: ../../../SUPPORT.md
+   :parser: myst_parser.docutils_