|
| 1 | +## Need support? |
| 2 | + |
| 3 | +**First, read the documentation!** |
| 4 | + |
| 5 | +### Read the Docs |
| 6 | + |
| 7 | +Select projects have the documentation hosted on Read the Docs. Otherwise, check the project's README file. |
| 8 | + |
| 9 | +**Type:** Documentation |
| 10 | + |
| 11 | +📖 [Read the Docs](https://docs.lizardbyte.dev/latest/about/overview.html) |
| 12 | + |
| 13 | +--- |
| 14 | + |
| 15 | +## Need more help? |
| 16 | + |
| 17 | +**Ask questions** |
| 18 | + |
| 19 | +### Discord |
| 20 | + |
| 21 | +This is our preferred method of providing support! |
| 22 | +Please read the rules, be courteous, and use the appropriate channel when posting. |
| 23 | + |
| 24 | +**Type:** Primary Support |
| 25 | + |
| 26 | +💬 [Join our Discord](https://discord.com/invite/d6MpcrbYQs) |
| 27 | + |
| 28 | +### GitHub |
| 29 | + |
| 30 | +GitHub *Discussions* are available for support, feature requests, and general discourse. |
| 31 | +Please DO NOT use GitHub issues to ask for support! |
| 32 | + |
| 33 | +**Type:** Primary Support |
| 34 | + |
| 35 | +🐙 [GitHub Discussions](https://github.com/orgs/LizardByte/discussions) |
| 36 | + |
| 37 | +### Reddit |
| 38 | + |
| 39 | +For aliens only! Please read the rules, be courteous, and use the appropriate flair when posting. |
| 40 | +Provide your logs when asking for help. |
| 41 | + |
| 42 | +**Type:** Community Support |
| 43 | + |
| 44 | +👽 [r/LizardByte](https://www.reddit.com/r/LizardByte) |
| 45 | + |
| 46 | +--- |
| 47 | + |
| 48 | +## Additional Resources |
| 49 | + |
| 50 | +- 📚 [Documentation](https://docs.lizardbyte.dev/latest/about/overview.html) |
| 51 | +- 🏠 [Homepage](https://app.lizardbyte.dev/) |
| 52 | +- 🔧 [Status Page](https://status.LizardByte.dev) |
| 53 | +- 📝 [Blog](https://app.lizardbyte.dev/blog) |
| 54 | + |
| 55 | +--- |
| 56 | + |
| 57 | +## Support Guidelines |
| 58 | + |
| 59 | +When seeking support, please: |
| 60 | + |
| 61 | +1. **Read the documentation first** - Many common questions are answered in our comprehensive docs |
| 62 | +2. **Use the appropriate channel** - Discord and GitHub Discussions for primary support, Reddit for community support |
| 63 | +3. **Be courteous and respectful** - Follow community guidelines and be patient with volunteers |
| 64 | +4. **Provide detailed information** - Include logs, error messages, and system information when relevant |
| 65 | +5. **Use proper formatting** - Help others help you by formatting code and logs properly |
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