LizardByte · ReenigneArcher · Sep 16, 2025 · Sep 15, 2025
diff --git a/SECURITY.md b/SECURITY.md
@@ -6,8 +6,8 @@ LizardByte only supports the latest version of our software.
 
 ## Reporting a Vulnerability
 
-If you think you have found a security vulnerability in our software, please report it to us using the "Security" tab
-on the GitHub repository.
+If you think you have found a security vulnerability in our software, please report it to us privately using the
+"Security" tab on the GitHub repository.
 
 After you have submitted the vulnerability, we will review the report internally and respond to you with
 any questions or next steps.

diff --git a/SUPPORT.md b/SUPPORT.md
@@ -0,0 +1,35 @@
+# Support
+
+> [!WARNING]
+> We use GitHub issues exclusively for actionable bug reports. Low-effort issues will be immediately closed.
+> Spamming the GitHub repo or organization will result in a ban.
+
+## Getting Support
+
+**First, read the documentation!** Many common questions are answered in our comprehensive docs.
+
+| Platform                                                                   | Support Type          | Description                            |
+|----------------------------------------------------------------------------|-----------------------|----------------------------------------|
+| 📖 [Read the Docs](https://docs.lizardbyte.dev/latest/about/overview.html) | **Documentation**     | Official documentation and guides      |
+| 💬 [Discord](https://discord.com/invite/d6MpcrbYQs)                        | **Primary Support**   | Real-time chat support                 |
+| 🐙 [GitHub Discussions](https://github.com/orgs/LizardByte/discussions)    | **Primary Support**   | Feature requests and general discourse |
+| 👽 [Reddit](https://www.reddit.com/r/LizardByte)                           | **Community Support** | Community-driven support               |
+
+## Additional Resources
+
+- 🏠 [Homepage](https://app.lizardbyte.dev/)
+- 🔧 [Status Page](https://status.LizardByte.dev)
+- 📝 [Blog](https://app.lizardbyte.dev/blog)
+- 🗺️ [Roadmap](https://app.lizardbyte.dev/roadmap)
+
+## Support Guidelines
+
+When seeking support, please:
+
+1. **Read the documentation first** - Many common questions are already answered in docs
+2. **Use the appropriate channel** - Each platform has multiple channels/categories for support,
+   select the one that best fits your question
+3. **Be courteous and respectful** - Follow community guidelines and be patient with volunteers
+4. **Provide detailed information** - Include logs, error messages, and system information when relevant
+5. **Use proper formatting** - Help others help you by formatting code and logs properly
+6. **Do not cross post** - Please avoid posting the same question in multiple places
diff --git a/docs/source/about/support.md b/docs/source/about/support.md
@@ -0,0 +1,2 @@
+```{include} ../../../SUPPORT.md
+```
diff --git a/docs/source/about/support.rst b/docs/source/about/support.rst
diff --git a/docs/source/developers/security.md b/docs/source/developers/security.md
@@ -0,0 +1,2 @@
+```{include} ../../../SECURITY.md
+```
diff --git a/docs/source/toc.rst b/docs/source/toc.rst
@@ -19,3 +19,4 @@
    developers/code_of_conduct
    developers/contributing
    developers/repository_standards
+   developers/security