Allow inactive approved plugins in support ticket plugin selector

Replace the approved() scope (which requires is_active) with a direct
status check so disabled plugins still appear for support purposes.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

Author: simonhamp

app/Livewire/Customer/Support/Create.php

@@ -2,6 +2,7 @@
 
 namespace App\Livewire\Customer\Support;
 
+use App\Enums\PluginStatus;
 use App\Models\Plugin;
 use App\Models\SupportTicket;
 use App\Notifications\SupportTicketSubmitted;
@@ -208,7 +209,7 @@ public function render()
 
         if ($this->selectedProduct === 'mobile') {
             $officialPlugins = Plugin::query()
-                ->approved()
+                ->where('status', PluginStatus::Approved)
                 ->where('is_official', true)
                 ->orderBy('name')
                 ->pluck('name', 'id');

tests/Feature/SupportTicketTest.php

@@ -570,6 +570,25 @@ public function plugin_type_shows_approved_official_plugins_in_select(): void
             ->assertSee('Jump');
     }
 
+    #[Test]
+    public function plugin_type_shows_inactive_approved_official_plugins(): void
+    {
+        $user = $this->createUltraUser();
+
+        Plugin::factory()->approved()->inactive()->create([
+            'name' => 'nativephp/mobile-inactive',
+            'is_official' => true,
+            'user_id' => $user->id,
+        ]);
+
+        Livewire::actingAs($user)
+            ->test(Create::class)
+            ->set('selectedProduct', 'mobile')
+            ->call('nextStep')
+            ->set('mobileAreaType', 'plugin')
+            ->assertSee('nativephp/mobile-inactive');
+    }
+
     #[Test]
     public function plugin_type_does_not_show_unapproved_official_plugins(): void
     {