bad credentials

[kerolayne]

I configured an instance following the steps indicated in a test environment, but the username and password do not return "bad credentials", how can I resolve this?

[mgrochalskisoldevelo]

Hi @kerolayne, could you please provide more details about the issue you're encountering?

[kerolayne]

I configured it as described in the readme, and when using the credentials described in it, they show as not found. I'm attaching a printout with the error that appears when I try to log in.

[mgrochalskisoldevelo]

In general to make application run it should be enough:

Clone Repository
Run:

cp settings-sample.env settings.env

change ip's in settings.env to yours, for example http://192.168.0.23, then run:

docker compose pull
docker compose up

Once containers initialize wait around 5 minutes. Verify all containers are up and running with docker ps.

You can also verify if the local database contains demo data (for example administrator user).
spring_profiles_active=demo-data,refresh-db should upload new data with each start.
command: postgres -c 'max_connections=300' can be also set to the database service.

It looks like random error and restart should help if everything is configured as mentioned above.

[kalshagory2-cpu]

@mgrochalskisoldevelo
hello i use your steps
and i still have this when try login

please, are you know how can i fix that ?

@kerolayne are you found soluatiion for this error ?
please help me

[pwargulak]

@kalshagory2-cpu Please verify if all OpenLMIS microservices are running.

You can execute docker ps -a to see all containers - running and stopped - the only stopped olmis-related container should be -configuration.

Additionally, inspect the logs of the containers - docker logs --tail 100 <name> - especially _auth container and _referencedata - it should provide some tips on what went wrong.

[kalshagory2-cpu]

@pwargulak thanks
this is my containers

                docker ps -a

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
fc5f951ff4ea openlmis/fulfillment:9.2.0 "/wait-for-postgres.…" 41 minutes ago Up 41 minutes 8080/tcp openlmis-ref-distro-fulfillment-1
67c1323cddd1 openlmis/requisition:8.4.0 "/wait-for-postgres.…" 41 minutes ago Up 41 minutes 8080/tcp openlmis-ref-distro-requisition-1
ad2f9875dd04 openlmis/cce:1.3.5 "/wait-for-postgres.…" 41 minutes ago Up 41 minutes 8080/tcp openlmis-ref-distro-cce-1
6de5319bc1df openlmis/buq:1.0.2 "/wait-for-postgres.…" 41 minutes ago Up 41 minutes 8080/tcp openlmis-ref-distro-buq-1
e94b8e933ed6 openlmis/referencedata:15.3.0-hotfix "/wait-for-postgres.…" 41 minutes ago Up 41 minutes 8080/tcp openlmis-ref-distro-referencedata-1
6fdd037f890d openlmis/report:1.4.0-hotfix "/wait-for-postgres.…" 41 minutes ago Up 41 minutes 8080/tcp openlmis-ref-distro-report-1
69ef9823f947 openlmis/hapifhir:2.0.4 "/wait-for-postgres.…" 41 minutes ago Up 41 minutes 8080/tcp openlmis-ref-distro-hapifhir-1
a1dc11a22e0b openlmis/auth:4.3.5 "/wait-for-postgres.…" 41 minutes ago Up 41 minutes 8080/tcp openlmis-ref-distro-auth-1
2b7850555e8d openlmis/notification:4.3.5 "/wait-for-postgres.…" 41 minutes ago Up 41 minutes 8080/tcp openlmis-ref-distro-notification-1
05df9b4e9276 openlmis/stockmanagement:5.2.0 "/wait-for-postgres.…" 41 minutes ago Up 41 minutes 8080/tcp openlmis-ref-distro-stockmanagement-1
e52c25b8823b openlmis/postgres:12-debezium "docker-entrypoint.s…" 41 minutes ago Up 41 minutes 5432/tcp openlmis-ref-distro-db-1
a9c7ccc3be4f openlmis/dhis2-integration:1.0.1 "/bin/sh -c ./run.sh" About an hour ago Up About an hour 8080/tcp openlmis-ref-distro-dhis2-integration-1
4974f31215f9 openlmis/diagnostics:1.1.4 "/bin/sh -c ./run.sh" About an hour ago Up About an hour 8080/tcp openlmis-ref-distro-diagnostics-1
e7407ebd7247 openlmis/rsyslog:3 "./startup.sh" About an hour ago Up About an hour 514/tcp, 514/udp openlmis-ref-distro-log-1
905270f2ea21 driesva/proftpd "/usr/local/sbin/doc…" About an hour ago Up About an hour 0.0.0.0:20-21->20-21/tcp, [::]:20-21->20-21/tcp openlmis-ref-distro-ftp-1
36ba5848ecd9 openlmis/nginx:6 "/home/run.sh" About an hour ago Up About an hour 0.0.0.0:8080->80/tcp, [::]:8080->80/tcp openlmis-ref-distro-nginx-1
e4ed008e7ebc openlmis/reference-ui:5.2.11 "/docker-entrypoint.…" About an hour ago Up About an hour 80/tcp openlmis-ref-distro-reference-ui-1
1f15cf58543f redis:3.2.12 "docker-entrypoint.s…" About an hour ago Up About an hour 6379/tcp openlmis-ref-distro-redis-1
088072f87eb0 gliderlabs/consul-server "/bin/consul agent -…" About an hour ago Up About an hour 8301-8302/tcp, 8301-8302/udp, 8600/tcp, 8600/udp, 0.0.0.0:8500->8500/tcp, [::]:8500->8500/tcp, 0.0.0.0:32852->53/tcp, [::]:32852->53/tcp, 0.0.0.0:32853->8300/tcp, [::]:32853->8300/tcp, 0.0.0.0:32854->8400/tcp, [::]:32854->8400/tcp openlmis-ref-distro-consul-1

all is running and give true status

this is logs for auth container

and this is logs for referencedata

please are you find any error ?

[mgrochalskisoldevelo]

Hi @kalshagory2-cpu, based on the logs you provided I don't see any issues at the first sight.

What could potentially help:

Instead of docker compose pull and docker compose up, try to run the application with docker compose up --build --force-recreate. You could also try to run the command with sudo: sudo docker compose up --build --force-recreate.

Then after 5 minutes you should be able to log in, please let me know if that helps.

[kalshagory2-cpu]

@mgrochalskisoldevelo

thanks for your tips
but i still have same issues but after try login i get this log in reference data container

can you see it and give me any advice please ?

[mgrochalskisoldevelo]

@kalshagory2-cpu I see the error for a first time, however could please try:

sudo docker ps
sudo docker restart nginx_container_id
and
sudo docker restart reference-ui_container_id

[kalshagory2-cpu]

@mgrochalskisoldevelo
now i see this error in log of auth container

but when i use wrong password it give me it is wrong
but when i use true i get token in this api 'http://127.0.0.1:8080/api/oauth/token?grant_type=password'

i wish if you provide me with you email to speak there and found way to help me please .