spp_service_points

OpenSPP Service Points Management

Manages physical or virtual service delivery locations (agents, offices, or distribution centers) that interact with registrants. Service points can be linked to companies, assigned to geographic areas, classified by service type using vocabulary-based categorization, and enabled or disabled with reason tracking.

Key Capabilities

• Create service points with contact information including phone validation and address
• Link service points to companies and automatically track company contacts as individuals
• Assign service points to hierarchical geographic areas via spp.area
• Classify service points using vocabulary codes in the urn:openspp:vocab:service-types namespace
• Enable and disable service points with date stamping and reason tracking
• Create user accounts for service point contacts with security group assignment
• Track contract status and operational state of each service point

Key Models

Model	Description
spp.service.point	Service delivery location with area assignment and type classification

Extends

Model	Fields Added
res.partner	service_point_ids, individual_service_points_ids
res.users	service_point_ids (related to partner service points)

Configuration

After installing:

1. Navigate to Vocabulary > Service Types to define service type codes in the urn:openspp:vocab:service-types namespace
2. Verify phone validation settings match your country requirements

UI Location

• Menu: Service Point > Service Points
• Registrant Tab: Accessible from registrant forms under the "Service Points" tab

Security

Group	Access
spp_security.group_spp_admin	Full CRUD
group_service_points_viewer	Read
group_service_points_officer	Read/Write/Create (no delete)
group_service_points_manager	Full CRUD
group_service_points_user	Read/Write/Create (deprecated)
spp_registry.group_registry_read	Read
spp_registry.group_registry_write	Read/Write/Create (no delete)

Extension Points

• Inherit spp.service.point to add domain-specific fields or custom validation
• Override _compute_phone_sanitized() to customize phone formatting logic
• Extend service point forms via XPath to add tabs for country-specific requirements

Dependencies

spp_registry, phone_validation, spp_area, spp_security, spp_vocabulary

Table of contents

• Changelog

Changelog

19.0.2.0.0

• Initial migration to OpenSPP2

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

Credits

Authors

• OpenSPP.org

Maintainers

Current maintainers:

This module is part of the OpenSPP/OpenSPP2 project on GitHub.

You are welcome to contribute.