We're sorry you're experiencing issues receiving your verification email to verify your account! Below are some common issues for this problem:
Students within the San Francisco Unified School district and are in middle school may experience issues with receiving any emails from us because there is a firewall blocking any external emails from being sent to any students.
{% hint style="info" %} In this case, our recommendation would be to use a non-SFUSD email to sign up for our platform. {% endhint %}
If you realize that you may have a typo in the email you provided during signup, please reach out to our team at hello@operationstart.org to correct this typo. When reaching out to our team, please send us the wrong email address and the one you'd like us to change it to.
{% hint style="info" %} This method will only work for users who have a typo in their email, not a completely different email address. {% endhint %}