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Troubleshooting/Troubleshooting.md

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🛠️ Troubleshooting
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"Sysinternals tools not found"
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Solution: Use launcher Menu Option 5 to auto-download, or manually download from live.sysinternals.com
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"Execution policy" errors
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Solution: Use launcher Menu Option 3, or run: Set-ExecutionPolicy RemoteSigned -Scope CurrentUser -Force
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"Access denied" / Permission errors
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Solution: Right-click launcher and choose "Run as administrator"
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Script crashes immediately on startup (v2.2 original only)
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Solution: ✅ FIXED - Use SystemTester.ps1 instead. Original had missing Initialize-Environment function.
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Tool verification (Menu Option 4) crashes
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Solution: ✅ FIXED - Use SystemTester.bat and SystemTester.ps1. Missing function has been added.
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AMD GPU not detected (multi-GPU systems)
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Solution: ✅ FIXED - Script now checks ALL registry subkeys (\0000, \0001, \0002, etc.), not just \0000.
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GPU-Z appears corrupted
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Solution: ✅ FIXED - Launcher now validates file size (should be >1MB). Re-download if size is too small.
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SMART test runs DISM/SFC instead
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Solution: ✅ FIXED - Incorrect code has been removed from SMART test function.
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Windows Update check fails
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Solution: Ensure Windows Update service is running; may require administrator rights
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GPU tests show "SKIPPED"
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Solution:
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For NVIDIA: Install latest drivers from nvidia.com
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For AMD: Install latest drivers from amd.com/support
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nvidia-smi is included with NVIDIA drivers
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Some GPU tests don't require special tools and should always work
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Note: AMD detection now properly checks all registry locations
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Tests taking too long
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Expected: Some tests are intentionally slow:
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CPU Performance: 10-30 seconds
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Power/Energy Report: 15-20 seconds (admin only)
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Windows Update Search: 30-90 seconds
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DISM/SFC Scans: 5-15 minutes each (admin only)
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DirectX Diagnostics (dxdiag): Up to 50 seconds

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