diff --git a/src/hooks/productData/ai_observability.tsx b/src/hooks/productData/ai_observability.tsx
index 5ac24bfc51e0..349c76063d56 100644
--- a/src/hooks/productData/ai_observability.tsx
+++ b/src/hooks/productData/ai_observability.tsx
@@ -47,6 +47,10 @@ export const aiObservability = {
     description: 'Track costs, performance, and usage of your AI features',
     handle: 'ai_observability',
     type: 'ai_observability',
+    // The billing service still exposes this product under its original type
+    // (`llm_analytics`) from before the "AI Observability" rename. Billing data is
+    // joined on this value so pricing/calculator surfaces can find it.
+    billingType: 'llm_analytics',
     slug: 'ai-observability',
     color: 'purple',
     colorSecondary: 'green-2',
diff --git a/src/hooks/useCustomers.tsx b/src/hooks/useCustomers.tsx
index 423e99424fbd..16dab8533a2a 100644
--- a/src/hooks/useCustomers.tsx
+++ b/src/hooks/useCustomers.tsx
@@ -758,7 +758,7 @@ const CUSTOMER_DATA: Record<string, BaseCustomer> = {
             'product_analytics',
             'session_replay',
             'surveys',
-            'llm_analytics',
+            'ai_observability',
             'warehouse_sources',
         ],
         industries: ['Ad Tech', 'Hospitality', 'Digital Signage'],
diff --git a/src/hooks/useProducts.tsx b/src/hooks/useProducts.tsx
index d16f46847c0a..93983b0289b4 100644
--- a/src/hooks/useProducts.tsx
+++ b/src/hooks/useProducts.tsx
@@ -48,9 +48,13 @@ export default function useProducts() {
 
     const [products, setProducts] = useState(
         initialProducts.map((product) => {
+            // Products are joined to live billing data by type. A product can override
+            // the key the billing service uses via `billingType` (e.g. AI Observability
+            // is still `llm_analytics` upstream); otherwise the handle is the key.
+            const billingType = (product as { billingType?: string }).billingType || product.handle
             const billingData =
                 product.billingData ||
-                billingProducts.find((billingProduct: any) => billingProduct.type === product.handle)
+                billingProducts.find((billingProduct: any) => billingProduct.type === billingType)
             const paidPlan = billingData?.plans.find((plan: any) => plan.tiers)
             const startsAt = paidPlan?.tiers?.find((tier: any) => tier.unit_amount_usd !== '0')?.unit_amount_usd
             const freeLimit = paidPlan?.tiers?.find((tier: any) => tier.unit_amount_usd === '0')?.up_to