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feature request: in-app notification sound #7192

@divyanshu-patil

Description

@divyanshu-patil

Feature Description

Currently, the mobile application allows users to select a notification sound (audioNotificationValue) which is successfully saved on the backend via rooms.saveNotification . However, this preference is not respected by the mobile client when in-app notifications are triggered.

This feature proposes enabling the mobile app to play the selected notification sound for in-app messages, ensuring that user preferences are fully applied.

The implementation should:

  • Read the audioNotificationValue from room settings
  • Map it to corresponding sound asset
  • Trigger playback when a valid notification event occurs

Motivation and Use Case

Why this matters

Users expect their notification settings to actually affect behavior. Right now:

  • Changing notification sound has no effect in the mobile app
  • This creates confusion and inconsistency between backend settings and user experience

Use cases

  • A user sets different sounds for different rooms → helps identify message source instantly
  • A user prefers subtle vs loud sounds → improves usability in different environments
  • Teams relying on notifications → need quick auditory distinction

Impact

  • Fixes a broken UX expectation
  • Aligns mobile behavior with backend/web capabilities
  • Improves personalization and usability

Implementation Ideas

  1. Fetch Presets — Backend returns a list of preset sound names (e.g. ["chime", "bell", "ping"]). Each name maps to a downloadable URL, either constructed on the client or returned directly by the API.

  2. Download on Demand — Each preset is shown with a Download button. On tap, the file is downloaded to documentDirectory/notification_sounds/<name>.mp3 via expo-file-system. Download is skipped if the file already exists locally.

  3. UI States — Each preset tracks its own state: not downloadeddownloadingdownloadedselected. User can also preview before selecting.

  4. Private Storage — Files are saved to documentDirectory, which is sandboxed to the app on both iOS and Android. Not visible to other apps or the device media library.

  5. Persist Selection — Active sound preference is saved to AsyncStorage or the existing room settings store as the local file path.

  6. Playback — On in-app notification trigger, resolve the saved path and play via expo-av. Falls back to a bundled default if the file is missing or not yet downloaded.

Is this feature available in the API or web version?

Available in Web Version

Rocket.Chat Server Version

No response

Rocket.Chat App Version

No response

Device Name

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OS Version

No response

Additional Context

No response

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