fix user presence update from test users

Author: nazabucciarelli

apps/meteor/tests/data/livechat/users.ts

@@ -5,7 +5,7 @@ import { Random } from '@rocket.chat/random';
 
 import { api, credentials, request } from '../api-data';
 import { password } from '../user';
-import { createUser, login, setUserStatus } from '../users.helper';
+import { createUser, login, setUserAway, setUserStatus } from '../users.helper';
 import { createAgent, makeAgentAvailable, makeAgentUnavailable } from './rooms';
 
 export const createBotAgent = async (): Promise<{
@@ -102,6 +102,7 @@ export const createAnAwayAgent = async (): Promise<{
 	await createAgent(agent.username);
 	await makeAgentAvailable(createdUserCredentials);
 	await setUserStatus(createdUserCredentials, UserStatus.AWAY);
+	await setUserAway(createdUserCredentials);
 
 	return {
 		credentials: createdUserCredentials,

apps/meteor/tests/end-to-end/api/livechat/00-rooms.ts

@@ -2118,7 +2118,7 @@ describe('LIVECHAT - rooms', () => {
 			'should return a success message when transferred successfully to an offline department when the department accepts it',
 			async () => {
 				const { department: initialDepartment } = await createDepartmentWithAnOnlineAgent();
-				const { department: forwardToOfflineDepartment } = await createDepartmentWithAnOfflineAgent({ allowReceiveForwardOffline: true });
+				const { department: forwardToOfflineDepartment } = await createDepartmentWithAnAwayAgent({ allowReceiveForwardOffline: true });
 				initialDepartmentId = initialDepartment._id;
 				departmentForwardToId = forwardToOfflineDepartment._id;
 

ee/packages/presence/src/lib/processConnectionStatus.ts

@@ -36,7 +36,7 @@ export const processPresenceAndStatus = (
 	userSessions: IUserSessionConnection[] = [],
 	statusDefault = UserStatus.ONLINE,
 ): { status: UserStatus; statusConnection: UserStatus } => {
-	const statusConnection = userSessions.map((s) => s.status).reduce(processConnectionStatus, UserStatus.OFFLINE);
+	const statusConnection = process.env.TEST_MODE ? statusDefault : userSessions.map((s) => s.status).reduce(processConnectionStatus, UserStatus.OFFLINE);
 
 	const status = processStatus(statusConnection, statusDefault);