perform-handover.md

Perform Handover

Perform a handover.

URL	Requires Auth	HTTP Method
/api/apps/public/{{app-id}}/incoming	yes	POST

Headers

Argument	Example	Required	Description
X-User-Id	myuser-name	Required	The authenticated user ID.
X-Auth-Token	myauth-token	Required	Auth token.

Path Parameter

Argument	Example	Required	Description
app-id	646b8e7d-f1e1-419e-9478-10d0f5bc74d9	Required	App id

Payload

Argument	Example	Required	Description
action	handover	Required	App id
sessionId	2Sfq8wXw4fYPMf6r4	Required	Session Id is the same session of Rasa
actionData	{ "targetDepartment": "SalesDepartment" }

Example Call

curl "http://localhost:3000/api/apps/public/646b8e7d-f1e1-419e-9478-10d0f5bc74d9/incoming" \
-X POST \
-H "Content-Type: application/json" 
-d "  {
      "action": "close-chat",
      "sessionId": "2Sfq8wXw4fYPMf6r4"
  }" 

Example Result

Success

 {
      "msg": "Perform Handover request handled successfullyy",

  }

Error

Any of the following errors can occur on the endpoint.

• Authorization: Requires an authentication token for the request to be made.

{% tabs %} {% tab title="Authorization" %}

{
    "status": "error",
    "message": "You must be logged in to do this."
}

{% endtab %} {% endtabs %}

Change Log

Version	Description
5.0.0	Added