Broken links in 10.2 downloads

[naustin-hyland]

Several links lead to resource not found errors on the Sitecore Experience Platform 10.2 downloads page.

This is what the error looks like:

<Error>
<Code>ResourceNotFound</Code>
<Message>The specified resource does not exist. RequestId:f2eff768-e01e-0004-6274-e0c911000000 Time:2025-06-18T17:17:02.4502755Z</Message>
</Error>

For two examples we are trying to download but can't:

• “Quick Installation Guide for a Developer Workstation” under “Release Information”
• “Packages for XP Single” under “Download options for On Premises deployment”

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Document Details

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• Page: Sitecore Experience Platform 10.2
• Source: markdown/pages/downloads/Sitecore_Experience_Platform/102/Sitecore_Experience_Platform_102/index.md

[markvanaalst]

We have discovered an issue with some of our Developer downloads. Out of an abundance of caution we have temporarily disabled download ability while we address this issue. We hope to have access available as soon as possible; in the meantime please work with your customer support / account executive representative to get the access you need.

For information on how to file a support case, please refer to this article