4 files | articles.json, 52E6-2DF8-205B-6561-items-not-properly-awarded.txt, 6639-EB3C-EC79-FF60-account-security-recommendations.txt, 7580-7BDB-1C9A-AC67-cs2-competitive-cooldowns-and-bans.txt

Author: SteamDB-Tracker

articles.json

@@ -1478,8 +1478,8 @@
     "5973512499471541601": {
         "title": "Items Not Properly Awarded",
         "url_code": "52E6-2DF8-205B-6561",
-        "version": 3,
-        "timestamp": "2021-07-10 19:49:55"
+        "version": 5,
+        "timestamp": "2025-08-25 16:15:45"
     },
     "6019512696190909808": {
         "title": "Sound Troubleshooting",
@@ -1916,8 +1916,8 @@
     "7366177312439140192": {
         "title": "Account Security Recommendations",
         "url_code": "6639-EB3C-EC79-FF60",
-        "version": 10,
-        "timestamp": "2025-03-06 19:37:30"
+        "version": 11,
+        "timestamp": "2025-08-25 15:47:54"
     },
     "7388971518156176644": {
         "title": "Permanent Bans and Gift Restrictions",
@@ -2252,8 +2252,8 @@
     "8466903480464485479": {
         "title": "CS2 - Competitive cooldowns and bans",
         "url_code": "7580-7BDB-1C9A-AC67",
-        "version": 21,
-        "timestamp": "2025-03-14 23:43:59"
+        "version": 22,
+        "timestamp": "2025-08-25 16:10:00"
     },
     "8508054175547039248": {
         "title": "CS:GO - Steam Group Lobbies",

docs/52E6-2DF8-205B-6561-items-not-properly-awarded.txt

@@ -13,9 +13,9 @@ Steam Support does not modify these bans and restrictions, regardless of the cir
 
 If you receive a VAC ban in Team Fortress 2, Counter-Strike: Source, or Half-Life 2 all your items will be removed from your Team Fortress 2 inventory. Steam Support is unable to restore these items. Additionally, you will no longer have access to the TF2 Store or receive item drops.
 
-[h3]Counter-Strike: Global Offensive[/h3]
+[h3]Counter-Strike 2[/h3]
 
-If you receive a VAC ban (for any game) you will no longer have access to the CS:GO Store, receive CS:GO item drops, or be able to trade CS:GO items.
+If you receive a VAC ban (for any game) you will no longer have access to the CS2 Store, receive CS2 item drops, or be able to trade CS2 items.
 
 [h1]Low Priority, Cooldowns, or Overwatch Bans[/h1]
 [hr][/hr]
@@ -24,9 +24,9 @@ If you receive a VAC ban (for any game) you will no longer have access to the CS
 
 If you are in low priority or your account is locked, you will no longer receive Battle Points or item drops.
 
-[h3]Counter-Strike: Global Offensive[/h3]
+[h3]Counter-Strike 2[/h3]
 
-If you have received a cooldown or Overwatch ban your account, you will no longer have access to the CS:GO Store, receive CS:GO item drops, or be able to trade CS:GO items.
+If you have received a cooldown or Overwatch ban your account, you will no longer have access to the CS2 Store, receive CS2 item drops, or be able to trade CS2 items.
 
 [h1]Promotional Items[/h1]
 [hr][/hr]

docs/6639-EB3C-EC79-FF60-account-security-recommendations.txt

@@ -82,12 +82,16 @@ Deny requests for login and password information from other users. Do not share
 Ignore unsolicited messages from "Steam Support" unless the message originates from the [u]help.steampowered.com[/u] domain.
 
 [h2]Malicious programs in downloads[/h2]
-Hacks are another very common source of malicious programs. It is common for executable ( .EXE ) files, Windows screensaver ( .SCR ) files, dynamic link libraries ( .DLL ) files, and batch ( .BAT ) files being offered as parts of "mods" to contain malicious software designed to steal Steam account login information.
+Malware that targets Steam may be disguised as Pirated software, cheats, fake game demos / betas, or gaming adjacent utilities such as communications software, mod / inventory managers, etc.
+
+Modern malware packages may be bespoke enough to avoid detection from common antivirus software, wait for the targeted software to be in a state that's worth triggering an attack (such as an account having funds available in its Steam Wallet), and some packages may remove themselves from a system after performing their intended goal.
+
+Always be skeptical of software linked to you by others even if it is hosted on a platform that you'd normally trust, research any application or offer that requires the installation of software, and ensure you are downloading software from the official source.
 
 [exclude_realm=china]
 
 [h2]Examples of hijacking attempts[/h2]
-A list of common scams can be found [url=http://www.reddit.com/r/Steam/wiki/scamtypes]here[/url].
+A list of common hijacking scams can be found [url=http://www.reddit.com/r/Steam/wiki/scamtypes]here[/url].
 
 [/exclude_realm]
 

docs/7580-7BDB-1C9A-AC67-cs2-competitive-cooldowns-and-bans.txt

@@ -122,7 +122,7 @@ No. Regardless of the reason a Competitive cooldown was issued they cannot be re
 [section id=length]
 
 [h2]How long will my Competitive cooldown last?[/h2]
-Non-VACNet Competitive cooldowns in Counter-Strike 2 have four levels. When an account receives a Competitive cooldown, the cooldown level remains on the account for a one-week probationary period. Any additional cooldowns received during the one-week probationary period increases the amount of time players are restricted from matchmaking.
+Non-VACnet Competitive cooldowns in Counter-Strike 2 have four levels. When an account receives a Competitive cooldown, the cooldown level remains on the account for a one-week probationary period. Any additional cooldowns received during the one-week probationary period increases the amount of time players are restricted from matchmaking.
 
 [list]