3 files | articles.json, 1B71-EDF2-EB6D-2BB3-steam-deck-recovery-instructions.txt, 6639-EB3C-EC79-FF60-account-security-recommendations.txt

Author: SteamDB-Tracker

articles.json

@@ -440,8 +440,8 @@
     "1977623338980027315": {
         "title": "Steam Deck Recovery Instructions",
         "url_code": "1B71-EDF2-EB6D-2BB3",
-        "version": 8,
-        "timestamp": "2023-01-03 18:56:13"
+        "version": 9,
+        "timestamp": "2025-03-06 20:49:08"
     },
     "2003838845194416172": {
         "title": "Counter-Strike 2 Leaderboards",
@@ -1808,8 +1808,8 @@
     "7366177312439140192": {
         "title": "Account Security Recommendations",
         "url_code": "6639-EB3C-EC79-FF60",
-        "version": 9,
-        "timestamp": "2025-03-04 23:06:28"
+        "version": 10,
+        "timestamp": "2025-03-06 19:37:30"
     },
     "7388971518156176644": {
         "title": "Permanent Bans and Gift Restrictions",

docs/1B71-EDF2-EB6D-2BB3-steam-deck-recovery-instructions.txt

@@ -1,10 +1,84 @@
 [h1]Steam Deck Recovery Instructions[/h1]
 
-These are instructions to recover, repair, or re-image your Steam Deck. You might need to do this if you are unable to boot, have installed another OS and would like to get back to standard Deck SteamOS, or are experiencing other breaking issues.
+This article includes different options to reset, recover, repair, or re-image your Steam Deck. You might need to do this if you are unable to boot, want to clear local data on your device, or have installed another OS and would like to get back to standard Deck SteamOS, or are experiencing other breaking issues.
 
-For all the tinkerers out there, please note that this system image is not quite SteamOS 3 yet. Depending on what you try to install it on (desktop, another handheld, refrigerator, toaster), it may not work properly. SteamOS 3 proper will come out sometime after launch (and even then it may not work on your toaster).
+[h1]Steam Deck Recovery Options[/h1]
 
-[h2]Steam Deck Recovery Instructions[/h2]
+[list]
+
+[*][url=#factory] Factory Reset[/url] (clear all local data, and reinstall Steam)
+
+[*][url=#menu] Rollback to previous OS[/url] (recover to previous known good OS while retaining user data)
+
+[*][url=#reimage] Recovery via Re-image[/url] (wipes all data on the device and installs the OS)
+
+[/list]
+
+[url id=factory][/url]
+
+[h2]Factory Reset[/h2]
+
+For situations where you want to clear all local data (including games, etc.) and reinstall Steam/SteamOS, you can make use of this feature. There are two ways to access it.
+
+[url id=settingmenu][/url][b]Reset through the settings menu[/b]
+This option can be used if your Deck can boot successfully into Steam.
+
+[olist]
+
+[*]While in Steam, press the "Steam" button, go to "Settings" and then "System".
+
+[*]From there scroll down to the Factory Reset option and select the "Reset" button.
+
+Note: The 'Re-install SteamOS' option requires an active internet connection. If a system file has been modified, this operation will download the original version to restore them to an unmodified state. If you cannot or do not want to connect the device to the internet, you can disable the 'Re-install SteamOS' option or use the [url=#resetmenu]"recovery menu"[/url] method to revert to the previous version of SteamOS.
+
+[/olist]
+
+[url id=resetmenu][/url][b]Reset through the recovery menu[/b]
+This option is useful if your Deck is having problems booting or has no internet connection. Accessing this menu requires specific button presses and for the device to be completely shut down.
+
+[olist]
+
+[*]Fully power the unit down by holding the power button for 10 seconds. We recommend to do these steps while the unit is plugged into the power supply.
+
+[*]Hold the "..." button down and press the power button to turn on the device
+
+[*]Continue to hold the "..." button down until you see a menu labeled "SteamOS"
+
+The recovery menu will look something like below:
+[img]{STEAM_CLAN_IMAGE}/39983882/45e0cb7f5ea0edb39f47afadf69187506fe79ea3.png[/img]
+
+[*]From this menu you can choose "ERASE USER DATA FROM DECK". This will reinstall Steam and erase any local user data.
+
+[/olist]
+
+[url id=menu][/url]
+
+[h2]Rollback to previous OS[/h2]
+
+SteamOS for Deck has the ability to recover to a last known good version of the Operating System (OS) while retaining user data (e.g. installed games, saves, etc.). This can be useful for situations where you believe some recent modification in the OS may have caused an issue, or you suspect you have corrupted data in your current OS and want to retain your user data.
+
+To roll back to the previous OS, see the instructions below:
+
+[olist]
+
+[*]Fully power the unit down by holding the power button for 10 seconds. We recommend to do these steps while the unit is plugged into the power supply.
+
+[*]Hold the "..." button down and press the power button to turn on the device
+
+[*]Continue to hold the "..." button down until you see a menu labeled "SteamOS"
+
+The recovery menu will look something like below:
+[img]{STEAM_CLAN_IMAGE}/39983882/45e0cb7f5ea0edb39f47afadf69187506fe79ea3.png[/img]
+
+[*]From this menu you would choose the second option from the top that says "Previous SteamOS..."
+
+[/olist]
+
+[url id=reimage][/url]
+
+[h2]Recovery via Image[/h2]
+
+The following instructions are for how to recover, repair, or re-image your Steam Deck using the SteamOS image. This method will clear all data on the device and then install SteamOS.
 
 [olist]
 
@@ -34,7 +108,7 @@ For all the tinkerers out there, please note that this system image is not quite
 
 [/olist]
 
-[h2]Recovery options[/h2]
+[h2]Recovery options via Image[/h2]
 
 In the recovery environment, there are four different options to choose from.
 

docs/6639-EB3C-EC79-FF60-account-security-recommendations.txt

@@ -11,9 +11,6 @@
 
 [section style=important]
 
-[section id=phishing_warning]
-[/section]
-
 [section id=phishing_content]
 
 [h2]If you think your account security is compromised:[/h2]
@@ -43,7 +40,6 @@
 [/section]
 
 [section id=steamguard_div][url id=steamguard][/url]
-
 [img]https://support.steampowered.com/images/faq/account_security/shield.png[/img]  [h1]Enable Steam Guard two-factor authentication[/h1]Steam Guard is an additional level of security that can be applied to your Steam account. When Steam Guard is enabled on your account, anyone attempting to login to your Steam account from an unrecognized computer must provide additional authorization. A special access code will be sent to your contact email address, and this code must be entered into Steam before your login is complete.
 [exclude_realm=china][b]Steam Guard security is also available through the Steam app on your smartphone, by using the Steam Guard Mobile Authenticator.[/b]
 [/exclude_realm]
@@ -53,8 +49,7 @@
 
 [/section]
 
-[url id=friends][/url]
-
+[section id=friends][url id=friends][/url]
 [img]https://support.steampowered.com/images/faq/account_security/friends.png[/img]  [h1]Steam Friends[/h1]
 
 [h2]Anyone can attempt to add you[/h2]
@@ -76,7 +71,6 @@ If you receive a link from another user, especially one claiming free access to
 [/section]
 
 [section id=beware_div][url id=beware][/url]
-
 [img]https://support.steampowered.com/images/faq/account_security/caution.png[/img]  [h1]Things to Watch Out For[/h1]Account hijackers have several common methods of attack, most of which rely upon misinformation or deception. Your account cannot be stolen if you follow these recommendations and refrain from sharing your account.
 
 Watch out for these activities:
@@ -100,7 +94,6 @@ A list of common scams can be found [url=http://www.reddit.com/r/Steam/wiki/scam
 [/section]
 
 [section id=general_div][url id=general][/url]
-
 [img]https://support.steampowered.com/images/faq/account_security/lock.png[/img]  [h1]General Security Recommendations[/h1]It is a good idea to maintain the security of your system in the following ways:
 
 [h2]Select a Strong Password[/h2]