Implemented Modmail#162
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bristermitten merged 18 commits intoSep 10, 2025
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Added the `ModmailModule` with commands, listeners, and utility functions to manage Modmail tickets. Introduced the `ModMailTicket` model for ticket handling. Implemented support for ticket assignment, archiving, and category-based initialization. Updated configuration to include Modmail-specific settings.
…y, and improved thread handling - Added a message filtering mechanism for archiving threads and DM processing. - Implemented thread-specific archiving, with support for user DMs and archive channels. - Updated `fetchAllMessages` and `fetchAllMessagesWithRetry` to accept optional filter functions, improving message retrieval efficiency. - Modified DM ticket initialization and thread message handling to provide better user feedback and error reporting. - Improved archive template to include clickable author links. - Refactored category handling for Modmail tickets and introduced timeout-based cleanup for pending selections.
- Added `handleModmailAssign` and `handleModmailAssignSelect` for assigning tickets to moderators. - Updated Modmail commands to include `/ticket assign`. - Implemented permission checks and notifications for better ticket assignment workflow. - Enhanced interaction handling to support user select menus for assignment.
…meral response flags
- Introduced `createModMailDetails` updates for displaying user-specific buttons and details. - Added `handleModmailUserDetails` and `handleModmailUserClose` for user ticket interaction (view details, close ticket). - Updated `/ticket` commands with a `close` subcommand for user and moderator workflows. - Refactored Modmail module to support global commands alongside guild-specific ones. - Enhanced interaction handling to include new custom IDs for user-specific actions.
bristermitten
self-requested a review
September 6, 2025 14:35
- Enhanced validation for thread accessibility, including checks for archived, deleted, or inaccessible threads. - Introduced user notifications when tickets are automatically closed due to thread issues. - Improved Discord API error handling, with additional checks for relevant error codes. - Reworked message and interaction processing to ensure robust thread and DM handling workflows.
…e/143-modmail # Conflicts: # src/modules/core/bump.listener.ts
…support - Reformatted imports for readability and consistency across modules. - Improved Modmail thread handling with validation for accessible thread channels and enhanced error logging. - Added `escape` method in `RealBigInt` to support proper string representation of BigInt values. - Fixed return behavior in Starboard listener to prevent redundant executions.
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bristermitten
approved these changes
Sep 10, 2025
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