bookplayer.github.io/delete-account.html at master · TortugaPower/bookplayer.github.io · GitHub

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<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>Delete your BookPlayer account</title>
    <style>
        body {
            font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
            max-width: 720px;
            margin: 0 auto;
            padding: 32px 24px;
            line-height: 1.6;
            color: #1c1c1e;
        }
        h1 { font-size: 28px; margin-bottom: 16px; }
        h2 { font-size: 20px; margin-top: 32px; margin-bottom: 12px; }
        ol li, ul li { margin-bottom: 8px; }
        a { color: #007aff; }
        .footer {
            margin-top: 48px;
            font-size: 14px;
            color: #8e8e93;
            border-top: 1px solid #e5e5e7;
            padding-top: 16px;
        }
    </style>
</head>
<body>
    <h1>Delete your BookPlayer account</h1>
    <p>
        This page explains how to request that your BookPlayer account and the data
        associated with it be deleted. BookPlayer is published by BookPlayer LLC.
    </p>

    <h2>How to request deletion</h2>
    <ol>
        <li>
            <strong>In the app:</strong> open BookPlayer, go to the Profile tab,
            tap your account, and choose <em>Delete account</em>.
        </li>
        <li>
            <strong>By email:</strong> if you no longer have access to the app,
            send a request to
            <a href="mailto:support@bookplayer.app">support@bookplayer.app</a>
            from the email address registered on your account. Requests are
            actioned within 30 days.
        </li>
    </ol>

    <h2>What data is deleted</h2>
    <ul>
        <li>Your email address</li>
        <li>Your BookPlayer user ID and authentication credentials (passkeys, sign-in tokens)</li>
        <li>Your synced library metadata (books, folders, bookmarks, listening progress)</li>
        <li>Custom artwork uploaded to BookPlayer's cloud sync</li>
        <li>User preferences synced to your account</li>
    </ul>

    <h2>What data may be retained</h2>
    <ul>
        <li>
            <strong>Purchase and transaction records</strong> &mdash; retained by our
            payment processors (Google Play, Apple, RevenueCat) for the period
            legally required for tax and accounting purposes, typically up to
            7 years in some jurisdictions. These records are not used to
            re-identify you in BookPlayer after account deletion.
        </li>
        <li>
            <strong>Anonymized crash logs and diagnostic data</strong> &mdash; retained
            by our error reporting provider (Sentry) for up to 90 days for
            product reliability purposes. These logs do not include your email
            address or account identifiers.
        </li>
        <li>
            <strong>Audiobook files stored locally on your device</strong> &mdash; these
            are not uploaded to BookPlayer's servers and are unaffected by
            account deletion. Uninstall the app or delete the files manually
            to remove them from your device.
        </li>
    </ul>

    <h2>Timeline</h2>
    <p>
        Deletion requests made through the app are typically completed within
        minutes. Requests submitted by email are completed within 30 days of
        verification.
    </p>

    <div class="footer">
        BookPlayer LLC &middot; 254 Chapman Rd, Ste 208 #18476, Newark, DE 19702, USA
        &middot; <a href="https://github.com/TortugaPower/BookPlayer">Source on GitHub</a>
    </div>
</body>
</html>