ARC Raiders (1808500)

[EmersonBiggons]

Compatibility Report

• Arc Raiders
• Steam AppID of the game: 1808500

System Information

• GPU: AMD RX 7800 XT
• CPU: AMD R7 5800x
• Video driver version: Mesa 25.2.5
• Kernel version: 6.17.5-200.nobara
• Gist
• Proton version: Proton Experimental Bleeding Edge (And Proton GE Latest)

I confirm:

• that I haven't found an existing compatibility report for this game.
• that I have checked whether there are updates for my system available.

Symptoms

The game crashes 100% of the time with and "out of video memory" error.

Full error Log:

LowLevelFatalError [File:.\Runtime/RenderCore/Private/RenderingThread.cpp] [Line: 952] 
Rendering thread exception:
LowLevelFatalError [File:.\Runtime/D3D12RHI/Private/D3D12Util.cpp] [Line: 1046] 
Out of video memory trying to allocate a rendering resource


0x00000001421c3c8c PioneerGame.exe!UnknownFunction []
0x00000001421724f8 PioneerGame.exe!UnknownFunction []
0x000000014215f5bf PioneerGame.exe!UnknownFunction []
0x00000001421a7b73 PioneerGame.exe!UnknownFunction []
0x00000001421b5184 PioneerGame.exe!UnknownFunction []
0x00000001421a2137 PioneerGame.exe!UnknownFunction []
0x00000001423bb74c PioneerGame.exe!UnknownFunction []
0x0000000142389828 PioneerGame.exe!UnknownFunction []
0x000000014237524e PioneerGame.exe!UnknownFunction []
0x000000014238b1f6 PioneerGame.exe!UnknownFunction []
0x0000000141e80630 PioneerGame.exe!UnknownFunction []
0x0000000141eb0851 PioneerGame.exe!UnknownFunction []
0x0000000140048864 PioneerGame.exe!UnknownFunction []
0x0000000140057ffd PioneerGame.exe!UnknownFunction []
0x00000001423603fb PioneerGame.exe!UnknownFunction []
0x0000000142372fd8 PioneerGame.exe!UnknownFunction []
0x000000014024ed45 PioneerGame.exe!UnknownFunction []
0x00000001402542b6 PioneerGame.exe!UnknownFunction []
0x00006fffffec0c59 kernel32.dll!UnknownFunction []
0x0000000140014d31 PioneerGame.exe!UnknownFunction []

Reproduction

Opening the game after fresh install. Regardless of what I do, it always has the same error.

[thiago-negri]

Original issue for Arc Raiders play test: #8636

[thiago-negri]

Constant crashes after a few minutes. Can't play. Void Linux. Tried Hotfix, Experimental, and Experimental Bleeding-Edge. Tried Steam overlay enabled/disabled.

# /etc/sysctl.conf
fs.file-max = 524288
vm.max_map_count = 1048576

$ ls /var/service/
NetworkManager  agetty-tty1  agetty-tty2  agetty-tty3  agetty-tty4  agetty-tty5  agetty-tty6  alsa  bluetoothd  dbus  elogind  libvirtd  nanoklogd  polkitd  socklog-unix  udevd  virtlockd  virtlogd

Running PipeWire at user level, Herbstluftwm (Xorg).

steam-log.tar.gz

Steam Runtime System Information

[lsahnicne]

#8636 (comment) - reposting from play test issue thread as the issue persists on release version

Pop!_OS 22.04 LTS
Proton Experimental & Hotfix

The game crashes on launch with the following error: Wine C++ Runtime Library Expression: "!status && "vkCreateComputePipelines""

steam-1808500.zip

https://gist.github.com/lsahnicne/dd7bc5d20a68d9aa918cca6483344287

[HansKristian-Work]

I cannot reproduce this on 25.1.5 driver or main, but I did find something a little suspect which might explain your crash. Filed:

https://gitlab.freedesktop.org/mesa/mesa/-/issues/14225

[astrayblackcat]

This is quite hard to provide a decent log for due to the random nature of it but I have attached one that is quite large due to the amount of attempts it took to get a crash. (2GB when uncompressed)

https://drive.google.com/file/d/1dj_wXhw_Ne8JS-tRmjgO2kFU7tIX8Ah4/view?usp=sharing
Provided in Google Drive due to it being over the Github file size limit even when compressed.

Essentially, sometimes when loading into a match with the game window out of focus, it will randomly completely freeze and require the game to be restarted. I've noted several reports on ProtonDB with both Nvidia and AMD reporting the same, though I'm personally on Mesa 25.2.5 and an RX9070.

For clarity, this is with FSR4 running, but it also occurs without any launch options etc.

[gbip]

Replying to #9164 (comment)

I do have the same issue, crash when the game window is out of focus.

[simifor]

@astrayblackcat @gbip while I haven't repro'd on my end, I found tha thte game has two idle settings in the graphics settings, have you tried if turning them off prevents the issue from manifesting?

[astrayblackcat]

Replying to #9164 (comment)

I have tried, makes no difference unfortunately.

[theipnerd]

@astrayblackcat

I've encountered similar issues running ARC on arch linux, proton 10.0.2 and proton experimental.

The crashes typically occur right after we start the match, during the cut scene.
There was one time that I fully loaded into the match, but before I was able to move the character it crashed (froze, no pop up error messages).

Has anyone else seen this issue or had any luck mitigating it?

[gbip]

@astrayblackcat @gbip while I haven't repro'd on my end, I found tha thte game has two idle settings in the graphics settings, have you tried if turning them off prevents the issue from manifesting?

I will try this, thanks.

[pollux78]

Just had a crash when redeeming some coins on the earnable store page 5, file is big so it is on mega.

RX 6700 10GB, Ryzen 7600, Cachyos, Mesa 25.2.6, Kernel 6.17.7, Proton Experimental

https://mega.nz/file/sBAEVJRb#EGJYcjWDtpPCJ4u8wuLQ7uRdozqHjqJxqV7weo3AytI