GITBOOK-57: No subject

Author: Vanilla Realms

input/server-info/appealing-a-ban.md

@@ -1,4 +1,4 @@
-# Appealing a ban
+# Appealing a Ban
 
 ## Discord bans
 
@@ -8,14 +8,38 @@ Bans from the Discord server can be appealed here:
 
 ## Minecraft bans
 
+#### **Permanent Ban Guidelines**
+
+You may appeal a Minecraft ban by opening a **Punishment Appeal Ticket** in our Discord server.
+
+**Important Notes:**
+
+* You may only appeal your own ban. Appeals submitted on behalf of other players will not be considered.
+* If you were banned by the Anti-Cheat system (ban reason: _Unfair Advantage_) and believe the ban was false, you must provide a **clip showing what you were doing leading up to the ban**. Appeals without this evidence will not be accepted.
+
+**When submitting your appeal, please include:**
+
+* Your **Minecraft Username**
+* **Proof of the punishment** (e.g., a screenshot of your ban/mute message)
+* Your **reasoning** for why the punishment is unjust
+* The **Minecraft client** you were using at the time
+* A clear explanation of **why your punishment should be removed** (when requested)
+
+**Additional Rules:**
+
+* If your ticket is closed or you receive no response, your appeal has been denied.
+* Do **not** ping staff in channels, other servers, or direct messages to request updates on your appeal. Doing so may affect your case negatively.
+
+#### **Blacklist Bans Guidelines**
+
+* You may appeal a blacklist by opening a **Punishment Appeal Ticket** in our Discord server.
+* Alternatively, you may **purchase an unblacklist** directly at this link: [Purchase Unblacklist](https://unblacklist.vanillaplus.net/b/14A4gBa7G2kHfyh6pXb3q00).
+* If your unblacklist purchase is denied, you will receive a full refund.
+* There is **no limit** to the number of unblacklist purchases you may make.
+
+**Important:** We will **instantly deny** any unblacklist purchase if you were blacklisted for **CP/pedophilia** or **duping**.
+
 {% hint style="warning" %}
-Bans from the Minecraft server can only be appealed if you are not blacklisted. A blacklist isn't merely a matter of waiting out a set time frame, it requires a deliberate process. After a minimum of six months, individuals may appeal their blacklist by creating an appeal ticket. This appeal must not only acknowledge past missteps but also convey genuine remorse for any harm caused. Additionally, it's crucial to provide assurances that similar behaviour will not recur in the future.
+After a minimum of six months, individuals may appeal their blacklist by creating an appeal ticket in [Discord](https://discord.gg/vanillaplus). This appeal must not only acknowledge past missteps but also convey genuine remorse for any harm that may have been caused. Additionally, it's crucial to provide assurances that similar behaviour will not recur in the future.
 {% endhint %}
 
-* You can appeal a Minecraft ban by opening a punishment appeal ticket in our [Discord server](https://discord.gg/vanillaplus). 
-* You cannot appeal bans for other players, we only deal with appeals made by the player who was banned. 
-* If you have been banned by the AntiCheat (You have been banned for 'Unfair Advantage') and you think that it is false, we will require a clip of what you were doing leading up to the moment you were banned. Without this we will not accept your appeal. 
-* Make sure to provide: Username, Proof of punishment, Reasoning for punishment, What Minecraft client were you using at the time and an explanaition of why your punishment be removed, when requested.
-* Please note, that if your ticket is closed, or you receive no response, your appeal has been denied.
-* Do not ping staff in other channels/servers/DMs requesting for them to look at your appeal.
-