Skip to content

Commit fd4fe10

Browse files
docs: add HIPAA/Zero Data Retention note to variables page (#876)
1 parent 9162e8f commit fd4fe10

File tree

1 file changed

+15
-1
lines changed

1 file changed

+15
-1
lines changed

fern/assistants/dynamic-variables.mdx

Lines changed: 15 additions & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -151,4 +151,18 @@ You are a helpful assistant, talking with a customer via {{transport.conversatio
151151
- Only ask one question at a time
152152
- Never use Markdown format; write everything as if it is being said aloud
153153
{%- endif -%}
154-
```
154+
```
155+
156+
## HIPAA and Zero Data Retention mode
157+
158+
When HIPAA mode or Zero Data Retention is enabled for your organization or assistant, Vapi does not store any call data, including variable values. This means:
159+
160+
- Variable values passed via `variableValues` are processed during the call but **not persisted** after the call ends
161+
- Call logs, recordings, and transcriptions are not stored
162+
- Variables are only available in real-time during the active call session
163+
164+
This ensures compliance with privacy requirements while still allowing you to personalize conversations with dynamic variables.
165+
166+
<Note>
167+
For more information on enabling HIPAA compliance and understanding data retention policies, see the [HIPAA Compliance](/security-and-privacy/hipaa) documentation.
168+
</Note>

0 commit comments

Comments
 (0)