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Troubleshooting

Common errors and fixes.

Bot Not Sending Messages

Issue: No messages appear in Telegram despite successful connection.

Solutions:

  1. Verify bot is added to channel as admin
  2. Check channel ID format (@channelname or -1001234567890)
  3. Review logs for error messages

Template Not Rendering

Issue: Tokens show as {token_name} instead of values.

Solutions:

  1. Check token syntax (use {token_name} format)
  2. Verify parse mode settings
  3. Test with preview function

Connection Failed

Issue: Cannot connect to Telegram API.

Solutions:

  1. Verify bot token with @BotFather
  2. Check server can reach Telegram API
  3. Ensure bot is active and not banned