diff --git a/weblate_web/crm/templates/payments/customer_detail.html b/weblate_web/crm/templates/payments/customer_detail.html
index 86b25cdca..fefc27e33 100644
--- a/weblate_web/crm/templates/payments/customer_detail.html
+++ b/weblate_web/crm/templates/payments/customer_detail.html
@@ -52,12 +52,14 @@ <h2>Actions</h2>
       </label>
       <input type="submit" value="Review merge">
     </form>
-    <form method="post">
-      <p>{% translate "Add user to customer" %}</p>
-      {% csrf_token %}
-      {{ customer_user_form }}
-      <input type="submit" name="add_customer_user" value="{% translate "Add user" %}">
-    </form>
+    {% if can_add_customer_user %}
+      <form method="post">
+        <p>{% translate "Add user to customer" %}</p>
+        {% csrf_token %}
+        {{ customer_user_form }}
+        <input type="submit" name="add_customer_user" value="{% translate "Add user" %}">
+      </form>
+    {% endif %}
 
     <h2>Services</h2>
     {% include "weblate_web/service_list_content.html" with object_list=services %}
diff --git a/weblate_web/crm/tests.py b/weblate_web/crm/tests.py
index 5b375e5e9..a8ed14044 100644
--- a/weblate_web/crm/tests.py
+++ b/weblate_web/crm/tests.py
@@ -297,6 +297,50 @@ def test_customer_detail_renders_manual_note_form(self):
         self.assertContains(response, 'name="note"')
         self.assertContains(response, "Add note")
 
+    def test_customer_detail_hides_add_customer_user_for_readonly_staff(self):
+        customer = self.create_customer()
+        readonly_user = User.objects.create_user(
+            username="readonly", email="readonly@example.com", is_staff=True
+        )
+        readonly_user.user_permissions.add(
+            Permission.objects.get(
+                codename="view_customer",
+                content_type__app_label="payments",
+                content_type__model="customer",
+            )
+        )
+        self.client.force_login(readonly_user)
+
+        response = self.client.get(customer.get_absolute_url())
+
+        self.assertEqual(response.status_code, 200)
+        self.assertNotContains(response, 'name="add_customer_user"')
+
+    def test_customer_detail_rejects_add_customer_user_for_readonly_staff(self):
+        customer = self.create_customer()
+        readonly_user = User.objects.create_user(
+            username="readonly", email="readonly@example.com", is_staff=True
+        )
+        readonly_user.user_permissions.add(
+            Permission.objects.get(
+                codename="view_customer",
+                content_type__app_label="payments",
+                content_type__model="customer",
+            )
+        )
+        self.client.force_login(readonly_user)
+
+        response = self.client.post(
+            customer.get_absolute_url(),
+            {
+                "add_customer_user": "1",
+                "email": "new@example.com",
+                "full_name": "New User",
+            },
+        )
+
+        self.assertEqual(response.status_code, 403)
+
     def test_customer_detail_adds_manual_note(self):
         customer = self.create_customer()
         note = (
diff --git a/weblate_web/crm/views.py b/weblate_web/crm/views.py
index c699bec52..56cb01727 100644
--- a/weblate_web/crm/views.py
+++ b/weblate_web/crm/views.py
@@ -522,6 +522,7 @@ def get_queryset(self) -> CustomerQuerySet:
 class CustomerDetailView(CRMMixin, DetailView[Customer]):  # type: ignore[misc]
     model = Customer
     permission = "payments.view_customer"
+    add_customer_user_permission = "payments.change_customer"
     title = "Customer detail"
 
     def get_context_data(self, **kwargs):
@@ -545,10 +546,20 @@ def get_context_data(self, **kwargs):
         context["customer_user_form"] = CustomerUserForm(
             self.request.POST if add_customer_user else None
         )
+        context["can_add_customer_user"] = self.request.user.has_perm(
+            self.add_customer_user_permission
+        )
         context["services"] = self.object.service_set.customer_services()
         context["donations"] = self.object.service_set.donations()
         return context
 
+    @classmethod
+    def check_add_customer_user_permission(
+        cls, request: AuthenticatedHttpRequest
+    ) -> None:
+        if not request.user.has_perm(cls.add_customer_user_permission):
+            raise PermissionDenied
+
     def get_title(self) -> str:
         return self.object.verbose_name
 
@@ -642,6 +653,7 @@ def link_customer_hosted_user(
             return True
 
     def add_customer_user(self, request, customer: Customer, *args, **kwargs):
+        self.check_add_customer_user_permission(request)
         form = CustomerUserForm(request.POST)
         if not form.is_valid():
             show_form_errors(request, form)