- Getting Started
- Using the Chatbot
- Managing Appointments
- Health Records
- Emergency Features
- Tips & Best Practices
-
Open the Application
- Navigate to
http://localhost:5000 - The homepage will load with the chat interface
- Navigate to
-
Optional: Create an Account
- Click "Sign In" in the top right
- Enter your phone number
- Verify with OTP
- Complete your profile
- Home: Main chat interface
- Dashboard: View appointments and health records
- Profile: Manage your information
- Settings: Customize preferences
- Click the blue chat icon in the bottom-right corner
- Type your symptoms or medical question
- Press Enter or click Send
- Wait for AI analysis (1-2 seconds)
You: "I have a headache and feel tired"
AI: "I understand you're experiencing a headache and fatigue.
Let me analyze this...
Symptoms Detected:
• Headache
• Fatigue
Severity: Level 2 (Moderate)
Recommendations:
1. Rest in a quiet, dark room
2. Stay hydrated
3. Take over-the-counter pain relievers if needed
4. Monitor for 24 hours
When to see a doctor:
- If headache persists beyond 48 hours
- If pain worsens significantly
- If accompanied by vision changes
Would you like me to find a doctor near you?"
You: "I have chest pain, shortness of breath, and dizziness"
AI: "⚠️ URGENT MEDICAL ATTENTION REQUIRED
I've detected symptoms that require immediate medical evaluation:
• Chest pain
• Shortness of breath
• Dizziness
Severity: Level 4 (CRITICAL)
IMMEDIATE ACTION:
1. Call 911 or local emergency number NOW
2. Do not drive yourself
3. Sit down and stay calm
4. Chew aspirin if available and not allergic
First Aid While Waiting:
1. Sit in a comfortable position
2. Loosen tight clothing
3. Take slow, deep breaths
4. Do not eat or drink
Emergency services should be called immediately."
- Level 1 (Mild): 🟢 Self-care recommended
- Level 2 (Moderate): 🟡 Consult family doctor
- Level 3 (Serious): 🟠 See specialist soon
- Level 4 (Critical): 🔴 Emergency - Call 911
Each AI response includes:
- Symptom Analysis: What was detected
- Severity Rating: How urgent
- Recommendations: What to do
- Doctor Suggestions: Which specialist to see
- When to Seek Help: Red flags to watch
✅ Do:
- Describe all symptoms
- Mention duration ("for 3 days")
- Include severity ("severe", "mild")
- Be specific about location
- Mention related factors
❌ Don't:
- Use vague descriptions
- Skip important details
- Self-diagnose
- Ignore emergency symptoms
- After chat analysis, click "Book Appointment"
- Or go to Dashboard → "New Appointment"
- Fill in details:
- Doctor name or specialty
- Preferred date
- Preferred time
- Symptoms/reason
- Click "Confirm Booking"
- Receive confirmation
- Go to Dashboard
- See all scheduled appointments
- Filter by:
- Upcoming
- Past
- Cancelled
- Reschedule: Click appointment → "Reschedule"
- Cancel: Click appointment → "Cancel"
- Add Notes: Click appointment → "Add Notes"
- Email reminder (24 hours before)
- SMS reminder (2 hours before)
- In-app notification (30 minutes before)
- Go to Dashboard → "Add Vitals"
- Enter measurements:
- Blood Pressure (e.g., 120/80)
- Heart Rate (e.g., 75 bpm)
- Temperature (e.g., 98.6°F)
- Weight (e.g., 150 lbs)
- Add optional notes
- Click "Save"
- Dashboard shows graphs of:
- Blood pressure over time
- Heart rate trends
- Weight changes
- Temperature history
- Record symptom occurrences
- Note severity and triggers
- Track patterns over time
- Share with doctors
- Upload lab reports
- Add diagnoses
- List medications
- Note allergies
- Record procedures
The AI automatically detects emergencies based on:
- Chest pain keywords
- Breathing difficulties
- Severe bleeding
- Loss of consciousness
- Stroke symptoms
- Severe allergic reactions
When emergency detected:
- Red Alert Display
- 911 Call Prompt
- First-Aid Instructions
- Nearby Hospital Locator
- Emergency Contact Notification
Set up emergency contacts:
- Go to Profile → "Emergency Contacts"
- Add up to 3 contacts
- Include: Name, Phone, Relationship
- Contacts notified in emergencies
Access quick guides for:
- CPR
- Choking
- Burns
- Cuts/Bleeding
- Fractures
- Allergic reactions
- Be Detailed: More information = better analysis
- Use Plain Language: No medical jargon needed
- Mention Timeline: When did symptoms start?
- Note Changes: Any improvement or worsening?
- List Medications: Include current medications
- Don't Share: Never share login credentials
- Secure Device: Use password/biometric lock
- Log Out: Log out on shared devices
- Review Permissions: Check app permissions regularly
- Weekly Check-ins: Record vitals weekly
- Symptom Diary: Track recurring issues
- Medication Log: Note when taken
- Follow-ups: Track doctor recommendations
❌ Don't use for:
- Active emergencies (Call 911 first)
- Prescription requests
- Formal medical diagnosis
- Legal medical documentation
- Insurance claims
✅ DO use for:
- Preliminary symptom assessment
- Health tracking
- Appointment management
- General health guidance
- Medical information
| Shortcut | Action |
|---|---|
Ctrl + K |
Open chat |
Ctrl + Enter |
Send message |
Esc |
Close modals |
Ctrl + D |
Open dashboard |
Ctrl + H |
View history |
- Check internet connection
- Refresh the page
- Clear browser cache
- Try different browser
- Verify all fields filled
- Check date is in future
- Ensure phone verified
- Contact support
- Check file size (< 10MB)
- Use supported formats (JPG, PNG)
- Check internet speed
- Try smaller image
- Click "Help" icon
- Chat with support bot
- Search help articles
- Submit feedback
- Email: support@medisenseai.com
- Phone: 1-800-MEDISENSE
- Hours: 24/7 support
- Forum: community.medisenseai.com
- Discord: discord.gg/medisense
- Facebook: /MedicSenseAI
Check regularly for:
- New features
- Improved AI accuracy
- Additional specialties
- Enhanced security
- Bug fixes
Need more help? Contact our support team anytime!
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