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12 changes: 12 additions & 0 deletions python/example/twilio_elastic_trunk/requirements.txt
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# Core speech recognition
vosk>=0.3.42

# HTTP webhook + WebSocket server
flask>=3.0.0
flask-sock>=0.7.0

# Production WSGI/ASGI server (recommended over flask dev server)
gunicorn>=22.0.0

# audioop is built-in on Python <=3.12; on Python 3.13+ install the drop-in replacement:
# audioop-lts>=0.2.1
213 changes: 213 additions & 0 deletions python/example/twilio_elastic_trunk/server.py
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#!/usr/bin/env python3
"""
Twilio Elastic SIP Trunk — Incoming call handler with real-time Vosk transcription.

Setup in Twilio Console:
Elastic SIP Trunks -> <your trunk> -> Voice Configuration
-> Voice URL: https://<your-host>/incoming (HTTP POST)

Audio pipeline per call:
Twilio Media Stream (μ-law 8 kHz mono)
-> ulaw2lin -> PCM 16-bit 8 kHz
-> ratecv -> PCM 16-bit 16 kHz
-> Vosk KaldiRecognizer
-> logged transcripts (partial + final)

Environment variables:
VOSK_MODEL_PATH Path to a Vosk model directory (default: "model")
PORT HTTP/WS listen port (default: 5000)
"""

import audioop
import base64
import json
import logging
import os

from flask import Flask, Response, request
from flask_sock import Sock
from vosk import KaldiRecognizer, Model, SetLogLevel

SetLogLevel(-1)
logging.basicConfig(
level=logging.INFO,
format="%(asctime)s %(levelname)s [%(name)s] %(message)s",
)
logger = logging.getLogger("twilio_vosk")

app = Flask(__name__)
sock = Sock(app)

# Twilio Media Streams always deliver μ-law at 8 000 Hz.
TWILIO_SAMPLE_RATE = 8_000
# Standard Vosk models are trained at 16 000 Hz.
VOSK_SAMPLE_RATE = 16_000

MODEL_PATH = os.getenv("VOSK_MODEL_PATH", "model")
_model: Model | None = None


def get_model() -> Model:
global _model
if _model is None:
logger.info("Loading Vosk model from: %s", MODEL_PATH)
_model = Model(MODEL_PATH)
logger.info("Vosk model ready")
return _model


# ---------------------------------------------------------------------------
# HTTP webhook — returns TwiML that opens a Media Stream back to this server
# ---------------------------------------------------------------------------

@app.route("/incoming", methods=["POST"])
def incoming_call() -> Response:
"""
Twilio posts here when a call arrives on the Elastic SIP Trunk.
We respond with TwiML that connects a bi-directional Media Stream so
Twilio will forward raw audio to our WebSocket endpoint.
"""
caller = request.form.get("From", "unknown")
called = request.form.get("To", "unknown")
call_sid = request.form.get("CallSid", "unknown")
logger.info("Incoming call sid=%s from=%s to=%s", call_sid, caller, called)

host = request.host
twiml = (
'<?xml version="1.0" encoding="UTF-8"?>\n'
"<Response>\n"
" <Connect>\n"
f' <Stream url="wss://{host}/media-stream" track="both_tracks">\n'
f' <Parameter name="caller" value="{caller}"/>\n'
f' <Parameter name="call_sid" value="{call_sid}"/>\n'
" </Stream>\n"
" </Connect>\n"
"</Response>"
)
return Response(twiml, mimetype="text/xml")


# ---------------------------------------------------------------------------
# WebSocket endpoint — receives Twilio Media Stream frames
# ---------------------------------------------------------------------------

@sock.route("/media-stream")
def media_stream(ws) -> None:
"""
One WebSocket connection per call.

Twilio message types handled:
connected — handshake, logged only
start — stream metadata; we create one Vosk recognizer per track
media — audio payload; decoded, resampled, fed to Vosk
stop — call ended; we flush final results and clean up
"""
logger.info("WebSocket connected")

# Track name -> KaldiRecognizer
recognizers: dict[str, KaldiRecognizer] = {}
# Track name -> audioop.ratecv state (must persist between chunks)
ratecv_states: dict[str, object] = {}

stream_sid: str | None = None
call_params: dict = {}

def _make_recognizer(track: str) -> None:
rec = KaldiRecognizer(get_model(), VOSK_SAMPLE_RATE)
rec.SetWords(True)
recognizers[track] = rec
ratecv_states[track] = None

def _flush(track: str) -> None:
text = json.loads(recognizers[track].FinalResult()).get("text", "").strip()
if text:
logger.info(
"[FINAL][%s] caller=%s text=%s",
track, call_params.get("caller", "?"), text,
)

try:
while True:
raw = ws.receive()
if raw is None:
break

msg = json.loads(raw)
event: str = msg.get("event", "")

if event == "connected":
logger.info(
"Media stream connected protocol=%s version=%s",
msg.get("protocol"), msg.get("version"),
)

elif event == "start":
meta = msg["start"]
stream_sid = meta["streamSid"]
call_params = meta.get("customParameters", {})
tracks: list[str] = meta.get("tracks", ["inbound_track"])
logger.info(
"Stream started sid=%s caller=%s call_sid=%s tracks=%s",
stream_sid,
call_params.get("caller", "?"),
call_params.get("call_sid", "?"),
tracks,
)
for track in tracks:
_make_recognizer(track)

elif event == "media":
media = msg["media"]
track: str = media.get("track", "inbound_track")

# Lazily create recognizer if Twilio sends an unlisted track
if track not in recognizers:
_make_recognizer(track)

# 1. base64 decode -> raw μ-law bytes
mulaw_bytes = base64.b64decode(media["payload"])
# 2. μ-law -> signed 16-bit PCM (still at 8 000 Hz)
pcm_8k = audioop.ulaw2lin(mulaw_bytes, 2)
# 3. upsample 8 000 Hz -> 16 000 Hz
pcm_16k, ratecv_states[track] = audioop.ratecv(
pcm_8k, 2, 1,
TWILIO_SAMPLE_RATE, VOSK_SAMPLE_RATE,
ratecv_states[track],
)

rec = recognizers[track]
if rec.AcceptWaveform(pcm_16k):
text = json.loads(rec.Result()).get("text", "").strip()
if text:
logger.info(
"[TRANSCRIPT][%s] caller=%s text=%s",
track, call_params.get("caller", "?"), text,
)
else:
partial = json.loads(rec.PartialResult()).get("partial", "")
if partial:
logger.debug("[PARTIAL][%s] %s", track, partial)

elif event == "stop":
logger.info("Stream stopping sid=%s", stream_sid)
for track in list(recognizers):
_flush(track)
break

except Exception:
logger.exception("Unhandled error in media stream sid=%s", stream_sid)

finally:
recognizers.clear()
logger.info("Media stream closed sid=%s", stream_sid)


# ---------------------------------------------------------------------------
# Entry point
# ---------------------------------------------------------------------------

if __name__ == "__main__":
port = int(os.getenv("PORT", "5000"))
logger.info("Starting Twilio-Vosk server on port %d", port)
# flask dev server — use gunicorn/uvicorn in production
app.run(host="0.0.0.0", port=port)