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Copy file name to clipboardExpand all lines: docs/articles/expensify-classic/settings/Report-Suspicious-Activity.md
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title: Locked Account Tool
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description: Understand how the locked account tool works in Expensify Classic, what features it restricts, and how to request an unlock.
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title: Report Suspicious Activity
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description: Learn how to report suspicious activity and lock your account in Expensify Classic, what features it restricts, and how to request an unlock.
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## When is it appropriate to click the button for your own account or for your employee’s account?
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Use the **Lock Account** button if:
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Use the **Report Suspicious Activity** button if:
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- You suspect unauthorized activity on your own or an employee's account.
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- There are changes to bank accounts, logins, or suspicious payment activity.
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- You want to pause activity on an account until Concierge investigates.
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The following actions are restricted when an account is locked in Expensify Classic:
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## Admin Functionality
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- If you are the owner of a reimbursement account in Expensify, all ability to process reimbursements for anyone with access to the bank account will be locked.
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- If you are a Domain Admin and have Expensify Cards, all Expensify Cards for the domain or workspace will be locked and all card activity will be suspended.
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### Profile settings
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- Adding a secondary login
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- Adding or removing Two Factor Authentication (2FA)
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## How to do it?
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-**Members:** The **Lock Account** button appears at the bottom of the screen in `Settings > Account > Profile`.
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-**Members:** The **Report Suspicious Activity** button appears at the bottom of the screen in `Settings > Account > Profile`.
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-**Domain Admins:** You can lock a domain member's account using the **Lock Account** option located in `Settings > Domains > Domain Members > Edit Settings`.
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-**Domain Admins:** You can lock a domain member's account using the **Report Suspicious Activity** option located in `Settings > Domains > Domain Members > Edit Settings`.
description: Learn how to report suspicious activity and lock your account in New Expensify, when to use it, what features are blocked, and how users can regain access.
The Lock Account tool blocks access to high-risk features when an account is suspected to be compromised. It protects sensitive data by preventing unauthorized actions and triggering internal review by the Expensify team.
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# When to Use the Lock Account Button
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# When to Use the Report Suspicious Activity Button
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Click the **Lock Account** button if:
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Click the **Report Suspicious Activity** button if:
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- You believe your own account has been compromised (e.g., suspicious logins, changes to contact info, or unfamiliar devices).
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- You’re a Workspace Admin and suspect an employee’s account is at risk.
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The following actions will be blocked when an account is locked:
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## Admin Functionality
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- If you are the owner of a reimbursement account in Expensify, all ability to process reimbursements for anyone with access to the bank account will be locked.
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- If you are a Domain Admin and have Expensify Cards, all Expensify Cards for the domain or workspace will be locked and all card activity will be suspended.
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## Contact & Security
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- Adding or removing a contact method
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- Changing the default contact method
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To lock your own account or an employee’s account:
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1. Go to **Account > Security**.
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2. Click **Lock Account**.
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2. Click **Report Suspicious Activity**.
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⚠️ **Important:** This action is not reversible from within the product. Once an account is locked, only Expensify Support can unlock it.
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---
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# How to Unlock an Account
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Unlocking a locked account requires assistance from Expensify Support. Once you click **Lock Account**, Concierge will begin reviewing the account and contact you with the next steps. You may be asked to:
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Unlocking a locked account requires assistance from Expensify Support. Once you click **Report Suspicious Activity**, Concierge will begin reviewing the account and contact you with the next steps. You may be asked to:
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