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internalScope: Audience is billing owners and Workspace Admins. Covers how to manage a paid subscription in New Expensify, including billing permissions and ownership transfer. Does not cover free workspaces or plan upgrades.
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You can manage your Expensify subscription in Account > Subscription. From there, you can update your billing information, request to cancel your subscription, or delete a Workspace if you're the billing owner.
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You can manage your Expensify subscription in **Account > Subscription**. From there, you can update your billing information, request to cancel your subscription, or delete a workspace if you're the billing owner.
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@@ -70,7 +70,7 @@ To access the **Subscription** section:
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# How to request to cancel an annual subscription
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## How to request to cancel an annual subscription
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1. Go to **Account > Subscription**.
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2. Click **Cancel subscription**.
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3. Follow the prompts. Your request may be processed automatically or reviewed by our team.
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# What to do if you can’t update a subscription
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If you’re blocked from updating billing settings, requesting to canceling your subscription, or deleting a workspace, it’s likely because you’re not the billing owner.
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If you're blocked from updating billing settings, requesting to cancel your subscription, or deleting a workspace, it's likely because you're not the billing owner.
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If you are a Workspace Admin, you can transfer billing ownership to yourself by following the steps to [transfer billing ownership](LINK).
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