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description: Learn how to connect your bank to Expensify using a direct feed to import company card expenses quickly and reliably.
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keywords: [New Expensify, direct feeds, company cards, credit card integration, import transactions, assign cards, manage cards]
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title: Direct Company Card Feeds
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description: Learn how to connect company credit cards using direct feeds or Plaid to import transactions and assign cards in New Expensify.
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keywords: [New Expensify, direct feeds, Plaid integration, company cards, credit card import, assign cards, connect bank, manage card feeds]
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---
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<divid="new-expensify"markdown="1">
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Direct feeds offer a fast and reliable way to import company card transactions. By connecting your bank to Expensify using your credentials, you can be up and running in just a few minutes.
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Direct feeds in Expensify provide a fast, reliable way to import company card transactions. You can also use Plaid to connect your company card program, giving you even more options to manage your corporate card account directly in Expensify.
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You can add one **direct** or [**commercial feed**](https://help.expensify.com/articles/new-expensify/connect-credit-cards/Commercial-feeds) on the **Collect plan**. Upgrade to the **Control plan** to add unlimited company cards.
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---
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# Prerequisites
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Before setting up a direct feed, go to **Workspaces > New Workspace** to create a workspace (if you haven't already).
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**A workspace on the Collect or Control plan:**Before setting up a direct feed, go to **Workspaces > New Workspace** to create a workspace (if you haven't already).
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---
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# Set Up a Direct Feed
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1. Go to **Workspaces > [Workspace Name] > Company Cards**.
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2. Click **Add Cards**.
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1. . Go to **Workspaces > [Workspace Name] > Company cards** to view your company’s card setup page.
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2. Click **Add cards** to start connecting a new feed.
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3.**Select your country** from the list.
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- Expensify will prefill this based on your workspace’s currency, but you can manually change it if needed.
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- You won’t be able to continue without selecting a country -- You'll see an error.
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4.**Choose your feed type** when prompted:
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-**Direct feed** – This is the default option in most supported countries and works for the majority of users.
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-**Commercial feed** – Best for large-scale card programs where your bank facilitates the connection directly.
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5.**Pick your bank:**
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- If you’re in the U.S., select your bank from the list or choose **Other** to see additional banks supported by Plaid.
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- For international members in supported countries, choosing **Direct feed** will automatically launch the Plaid connection process.
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3. Select your **bank** from the list.
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- If your bank isn't listed, consider using a [commercial feed](https://help.expensify.com/articles/new-expensify/connect-credit-cards/Commercial-feeds).
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4. Select **Direct Feed**.
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5. Log in to your bank using **master credentials** (typically those of the account owner).
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6. Select the account(s) to connect.
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---
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# Assign Company Cards
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Once connected:
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1. Go to **Workspaces > [Workspace Name] > Company Cards**.
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Once connected, you'll want to assign the company cards to their respective cardholders:
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2. If you have multiple feeds, click the feed name at the top left to select the correct card feed.
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1. Go to **Workspaces > [Workspace Name] > Company cards**.
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2. If you have multiple feeds, click the feed name at the top left to select the correct one.
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3. Click **Assign card**
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- You may be prompted to reauthenticate your account before assigning cards.
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5. Select a **workspace member** from the list.
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6. Choose a **card** (only cards with recent transactions will appear).
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7. Set a **start date**:
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-**From the beginning** (typically 30–90 days)
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-**Custom date** to define your own range
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8. Review your selections and click **Assign card**.
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3. Click **Assign Card**.
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- You may be prompted to reauthenticate with your bank.
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4. Select a workspace member.
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{:width="100%"}
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5. Choose a card (only cards with recent transactions will appear).
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6. Set a **start date**:
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-**From the beginning** – All available transactions (typically 30–90 days)
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-**Custom start date** – Specify a date
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7. Review your selections and click **Assign Card**.
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---
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# Manage Assigned Cards
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To manage a card, click any assigned card to open the **Card Details** page.
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To manage a card, click any assigned card to open the **Card details** page.
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**Available actions:**
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- Rename the card
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- Assign a specific export account
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- Update transactions
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- Unassign the card
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-**Rename the card**
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-**Assign a specific export account** (if connected to accounting software)
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-**Update transactions**
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-**Unassign the card:** This will remove the card and delete any unsubmitted expenses from draft reports in the cardholder’s account.
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**Note:** Unassigning a card will delete unsubmitted expenses from draft reports for that cardholder.
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---
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# FAQ
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## My Direct Feed Is Connected. Why Isn’t a Specific Card Showing Up?
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Make sure you use the master credentials when connecting. Cards must be active and have at least one recent transaction to appear. If issues persist, contact your account manager or email [concierge@expensify.com](mailto:concierge@expensify.com).
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---
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## Are Direct Feeds the Best Option?
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## What if I’m outside the U.S.?
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If Expensify supports your bank, direct feeds are a fast and convenient setup.
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For **greater stability**, consider a [commercial feed](https://help.expensify.com/articles/new-expensify/connect-credit-cards/Commercial-feeds) or use the [Expensify Card](https://use.expensify.com/company-credit-card).
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Plaid feeds are available in many countries outside the U.S. If your country isn’t supported, you’ll see the option to connect a **Commercial feed**.
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---
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**Direct feeds are supported for the following countries:**
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- United States
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- Canada
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- United Kingdom
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- Austria
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- Belgium
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- Denmark
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- Estonia
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- Finland
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- France
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- Germany
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- Ireland
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- Italy
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- Latvia
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- Lithuania
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- Netherlands
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- Norway
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- Poland
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- Portugal
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- Spain
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- Sweden
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## Is There an Extra Fee?
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## How do I reconnect a broken feed?
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No.
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- One direct feed is included in the **Collect plan**.
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- Add more by upgrading to the **Control plan**.
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---
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1. Go to **Workspaces > [Workspace Name] > Company cards**
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2. Click the red error banner
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3. Log in to your bank using your bank account credentials to restore the connection
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## What’s the Difference Between Direct and Commercial Feeds?
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## Can I connect multiple feeds from the same bank?
| Setup | User credentials (login) | Bank-initiated (no login) |
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| Stability | May require reauthentication | Most reliable connection |
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| Bank involvement | Not required | Required |
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Not quite. Each workspace can only have **one direct feed per bank**.
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If your company uses cards from multiple banks, that’s no problem — just connect each bank as its own separate feed.
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## Is there an extra cost?
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## What If Expensify Doesn’t Support My Bank?
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Nope — there’s no extra charge for using Plaid or direct feeds.
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If your bank isn’t supported for direct feeds, consider:
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- With the **Collect** plan, you can add one direct or Plaid feed at no cost.
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- To connect more than one, you’ll need to upgrade to the **Control** plan.
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- Setting up a [commercial feed](https://help.expensify.com/articles/new-expensify/connect-credit-cards/Commercial-feeds)
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- Using the [Expensify Card](https://use.expensify.com/company-credit-card)
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## Which banks support direct feeds?
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Supported banks for direct feeds include:
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Some examples of supported direct feed banks include:
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- American Express
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- Bank of America
@@ -139,28 +131,7 @@ Supported banks for direct feeds include:
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- Chase
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- Citibank
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- Stripe
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- Wells Fargo
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---
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## Can Direct Feeds Have Downtime?
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Occasionally, yes. Bank security updates can interrupt connections. Expensify’s engineering team monitors these and works to restore access quickly.
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## My Direct Feed Is Broken. How Do I Fix It?
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If login credentials, card numbers, or security questions have changed:
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1. Go to **Workspaces > [Workspace Name] > Company Cards**
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2. Click **Log into your bank** on the error message
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3. Reauthenticate to restore the connection
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## Can I Connect Multiple Direct Feeds from the Same Bank?
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No. Each workspace supports **one direct feed per bank**. If you have multiple programs, request that your bank consolidate them under one login. You can connect multiple direct feeds from **different banks** in the same workspace.
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- Wells Fargo
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- Plaid enables a connection with hundreds of banks ([Plaid - European Bank Coverage](https://plaid.com/docs/resources/#european-bank-coverage))
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