Merge pull request Expensify#60326 from Expensify/joekaufmanexpensify-patch-5

Author: blimpich

docs/articles/new-expensify/expenses-and-payments/Connect-a-Personal-Bank-Account.md

@@ -1,27 +1,81 @@
 ---
-title: Connect a Personal Bank Account to Receive Payments
-description: Receive payments and reimbursements by adding a personal bank account.
+title: Connect a Personal Bank Account
+description: Learn how to connect your personal bank account to receive reimbursements in Expensify, including support for both US and international accounts.
+keywords: [New Expensify, bank account, personal bank account, reimbursements, wallet, US bank account, non-US bank account]
 ---
-Connecting a personal bank account to Expensify allows you to get reimbursed for company expenses and receive peer-to-peer payments directly into your Expensify Wallet.
+<div id="new-expensify" markdown="1">
 
-**To connect a personal bank account:**
-1. Click your profile image or icon in the bottom left menu.
-2. Click **Wallet**.
-3. Click **Add Bank Account**.
+You can add a personal bank account to receive reimbursements in 190+ countries worldwide. All accounts are added in Settings > Wallet > Bank accounts. The steps vary depending on the country selected.
 
-     ![Wallet Settings, showing where to connect a bank account](https://help.expensify.com/assets/images/addbankaccount_01.png){:width="100%"}
+---
+
+# Add a US-based bank account
+
+To add a US bank account, we use **Plaid**, an encrypted third-party financial data platform that securely verifies your banking information.
+
+**To connect a US bank account:**
+1. Go to Settings > Wallet > Bank accounts.
+2. Select **Add bank account**.
+3. When prompted, select **United States** as your country.
+4. Complete the Plaid connection flow by choosing your bank and entering your credentials.
+5. Once connected, you’ll see your account in the **Bank accounts** section.
+
+![Click Add bank account on the Wallet page]({{site.url}}/assets/images/ExpensiHelp-DepositAccount-1.png){:width="100%"}
+
+![Select United States, tap Next, and then follow the Plaid prompts]({{site.url}}/assets/images/ExpensiHelp-DepositAccount-2.png){:width="100%"}
+
+![After connecting with Plaid, your account is shown in the Bank accounts section]({{site.url}}/assets/images/ExpensiHelp-DepositAccount-3.png){:width="100%"}
+
+---
+
+# Add a non-US bank account
+
+You can add a non-US deposit account by manually entering the account details. The steps vary depending on your country and selected currency.
+
+**To connect a non-US bank account:**
+1. Go to Settings > Wallet > Bank accounts.
+2. Select **Add bank account**.
+3. Select your country from the list.
+4. Verify your selected **Currency** is correct (defaults to local currency). You can change it if needed.
+5. Enter your **bank account details**. Fields vary but often include:
+   - Account number
+   - Routing/Swift code
+   - Optional fields will be marked as “(Optional)”
+6. Choose your **Account type** (e.g., Current or Savings), if required.
+7. Enter your **bank information**, including bank name and address.
+8. Enter your **account holder information**, including your name and residential address.
+   - Some fields may be auto-filled from your profile.
+9. Review all details on the **Confirmation** screen.
+   - Tap any field to make edits.
+   - Accept the Terms of Service and click **Confirm**.
+10. Once added, you’ll see your account in the **Bank accounts** section.
+
+![Click Add bank account on the Wallet page]({{site.url}}/assets/images/ExpensiHelp-DepositAccount-1.png){:width="100%"}
+
+![Select your country from the list and tap Next]({{site.url}}/assets/images/ExpensiHelp-DepositAccount-4.png){:width="100%"}
+
+![Follow the prompts to enter your account details]({{site.url}}/assets/images/ExpensiHelp-DepositAccount-5.png){:width="100%"}
+
+![After connecting, your account is shown in the Bank accounts section]({{site.url}}/assets/images/ExpensiHelp-DepositAccount-6.png){:width="100%"}
+
+---
+
+# FAQ
+
+## Can I add more than one personal bank account?
+
+Yes. You can add multiple accounts, but only one can be selected as the default for reimbursements.
+
+## Can I delete a bank account?
+
+Yes. Use the three-dot overflow menu beside any account to delete it. 
 
-5. Click **Continue** (this will open a new window and redirect you to Plaid).
+## Is there a fee to add a personal account?
 
-{% include info.html %}
-Plaid is an encrypted third-party financial data platform that Expensify uses to securely verify your banking information.
-{% include end-info.html %}
+No. Expensify does not charge you to add or use a personal account. It’s included in your Expensify subscription. 
 
-5. Follow the prompts to add the bank account details with Plaid.
-6. Once those details are added, you'll be prompted to return to Expensify to complete linking the bank account.
-7. Choose which account you want to connect to Expensify.
-8. Click **Save & continue**.
+## Are there countries where personal bank accounts aren’t supported?
 
-     ![Wallet Settings, showing bank account connected](https://help.expensify.com/assets/images/addbankaccount_03.png){:width="100%"}
+Yes. Expensify supports personal bank accounts from 190+ countries, but there’s a small number not supported. The full list of supported countries is available when adding a personal bank account. 
 
-Once connected, all payments and reimbursements will be deposited directly into that bank account. 
+</div>