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Merge pull request Expensify#90394 from Expensify/claude-addPlayrollHelpPage
[No QA] [Payment due @dukenv0307] [No QA] Add Playroll integration help page
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cspell.json

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"Monzo",
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"Novobanco",
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"Pekao",
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"Playroll",
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"Pleo",
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"Polska",
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"Postale",
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---
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title: Playroll
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description: Learn how to connect Expensify with Playroll to automatically sync approved expenses for HR and EOR processing.
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keywords: [Expensify Classic, Playroll, HR, EOR, expense sync, integration, payroll]
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internalScope: Audience is Workspace Admins and Workspace Owners. Covers connecting to Playroll for one-way expense syncing. Does not cover Playroll configuration beyond the Expensify integration.
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---
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# Playroll
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The Expensify-Playroll integration allows approved expenses in Expensify to automatically sync into Playroll for processing. This is a one-way integration (Expensify to Playroll only) — changes made after syncing will not sync back.
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**Important:** Only approved expenses will sync, and expenses without receipts will not sync to Playroll.
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---
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## Who can connect Expensify to Playroll
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You can connect Expensify to Playroll if:
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- You are a Workspace Admin or Workspace Owner
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- You have permission to configure integrations in Playroll
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- You are signed into the Expensify account that owns or administers the workspace
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This feature is not available on mobile.
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---
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## How to connect Expensify to Playroll
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Before connecting Playroll, configure the required workspace settings in Expensify.
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1. In the navigation tabs on the left, go to **Settings > Workspaces**.
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2. Select your workspace.
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3. Go to **Rules**.
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4. Enable **Public Receipt Visibility**.
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5. Set **Receipt Required Amount** to **$0**.
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6. Save your changes.
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Then connect the integration in Playroll.
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1. In Playroll, go to **Dashboard > Tools > Integrations**.
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2. Select **Expensify**.
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3. Open the **Configuration** tab.
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4. Click **Connect**.
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5. In Expensify, click **Find our Partner ID**.
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6. Copy the **Partner User ID** and **Partner User Secret**.
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7. Paste the credentials into Playroll.
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8. Click **Submit**.
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After the integration connects successfully, Playroll displays the status as **Active / Connected**.
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Employee email addresses in Expensify must match the Personal Email addresses in Playroll.
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---
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## What happens after you connect Expensify to Playroll
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After the integration is connected:
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- Approved expenses automatically sync from Expensify to Playroll
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- Expenses without attached receipts do not sync
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- Changes made after syncing do not sync back into Expensify
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- Expense category mappings in Playroll determine how synced expenses appear in Playroll
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---
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# FAQ
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## Why are expenses not syncing to Playroll?
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Expenses may not sync if:
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- The expense is not approved
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- The expense does not include a receipt
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- **Public Receipt Visibility** is disabled
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- Employee email addresses do not match between Expensify and Playroll
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- Expense categories are not mapped in Playroll
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## Can members connect Expensify to Playroll?
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No. Only Workspace Admins and Workspace Owners can configure the integration.
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## Does the Playroll integration sync changes back into Expensify?
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No. The integration only syncs expenses from Expensify to Playroll.
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## Can I connect Expensify to Playroll on mobile?
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No. This feature is not available on mobile.

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