Merge pull request Expensify#63174 from Expensify/maddylewis-patch-1

[NO QA] Update several articles in the "Settings" category on helpdot to coincide with navigation changes

Author: srikarparsi

docs/articles/new-expensify/settings/Account-Settings.md

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+---
+title: Account Settings
+description: Learn how to update your profile settings, preferences, and notifications in Expensify.
+keywords: [Expensify profile, account preferences, notifications, language, theme, timezone, personal information]
+---
+<div id="new-expensify" markdown="1">
+
+Expensify allows you to personalize your experience by customizing your profile, preferences, and notifications. This guide shows you how to update your photo, language, timezone, notification settings, and more—all from the left-hand navigation menu.
+
+---
+
+# Profile Customization Options
+
+You can update the following profile settings:
+
+- **Profile Photo** – Upload or change your photo.
+- **Status** – Add a custom message and emoji to show your current status.
+- **Pronouns** – Display your preferred pronouns on your profile.
+- **Language** – Change the app language to Spanish or other supported languages.
+- **Timezone** – Set the correct timezone for expense and report timestamps.
+- **Theme** – Toggle between light mode, dark mode, or follow device settings.
+- **Notifications** – Customize how and when you receive email and app notifications.
+- **Personal Information** – Add or update your legal name, birth date, and address.
+
+---
+
+# How to Update Profile and Preferences
+
+## Profile Photo
+
+To upload or update your photo:
+1. In the left-hand menu, click **Account > Profile**.
+2. Click the pencil icon next to your profile image.
+3. Select **Upload Image** and choose a new photo.
+
+## Timezone
+
+To update your timezone:
+1. Go to **Account > Profile**.
+2. Click **Timezone** and select the correct time zone from the list.
+
+## Language
+
+To change your language:
+1. Go to **Account > Preferences**.
+2. Click **Language** and choose your preferred option.
+
+## Notifications
+
+To manage notification settings:
+1. Go to **Account > Preferences**.
+2. Adjust the notification toggles:
+   - **Receive relevant feature updates and Expensify news**
+   - **Mute all sounds from Expensify**
+
+## Status
+
+To set a status message:
+1. Go to **Account > Profile**.
+2. Click **Status** and enter your custom message.
+3. (Optional) Add an emoji.
+4. Choose when to clear the status (e.g., 1 hour, 1 day, or Never).
+5. Click **Save**.
+
+## Pronouns
+
+To update your pronouns:
+1. Go to **Account > Profile**.
+2. Click **Pronouns** and choose from the list of options.
+
+## Theme
+
+To change the app’s appearance:
+1. Go to **Account > Preferences**.
+2. Click **Theme** and choose from:
+   - **Dark Mode**
+   - **Light Mode**
+   - **Use Device Settings**
+
+## Personal Information
+
+To update legal details like name, date of birth, and address:
+1. Go to **Account > Profile**.
+2. Scroll to the **Private Details** section.
+3. Update the **Legal Name**, **Date of Birth**, or **Address** fields.
+
+## Display or Legal Name
+
+To edit your display or legal name:
+1. Go to **Account > Profile**.
+2. For display name: Click **Display Name**, enter your preferred name, and click **Save**.
+3. For legal name: Scroll to **Private Details**, click **Legal Name**, update it, and click **Save**.
+
+---
+
+# FAQ
+
+## Why should I upload a profile photo?
+Your photo helps teammates identify you easily in chats, reports, and notifications.
+
+## Will changing my language affect reports?
+No. It only changes the language of your user interface—not the content of your reports.
+
+## Can I disable all Expensify notifications?
+Yes. Go to **Account > Preferences** and toggle off both update and sound notifications.
+
+## Will theme preferences sync across devices?
+Yes. Your chosen theme applies across web, mobile, and desktop versions of Expensify.
+
+## Can I set a permanent status message?
+Yes. After entering your status, choose **Never** under “Clear After” to keep it active indefinitely.
+
+## Why should I add my legal name and address?
+These details are used for things like booking travel or receiving payments and help verify your identity when needed.
+
+</div>

docs/articles/new-expensify/settings/Add-or-Act-As-a-Copilot.md

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+---
+title: Close Account
+description: Close an Expensify account and learn how to resolve common issues that prevent account deletion.
+keywords: [New Expensify, close account, delete Expensify account, remove user, deactivate account, cancel account, terminate]
+---
+<div id="new-expensify" markdown="1">
+
+Closing your Expensify account will permanently delete associated personal data. However, expenses shared with others, such as approved or reimbursed company expenses, will remain visible to those users. Expensify may also retain certain records to comply with legal requirements.
+
+---
+
+# How to Close Your Account
+
+1. In the left-hand menu, click **Account > Security**.
+2. Under **Security options**, click **Close account**.
+3. Follow the prompts and answer the required questions.
+4. Click **Close Account** to confirm.
+
+---
+
+# Troubleshooting: Can’t Close Your Account?
+
+If you're unable to close your account, it’s likely due to one of the following reasons:
+
+- **You're under a validated domain**: A Domain Admin must remove you from the domain.
+- **You're the only Domain Admin**: Assign a new Domain Admin before proceeding.
+- **You're the billing owner on an annual subscription**: Downgrade or transfer billing to another user first.
+- **You're a workspace owner**: Assign a new owner to the workspace.
+- **Outstanding balance**: Settle any unpaid invoices.
+- **You're the Preferred Exporter for an integration**: Assign a new Preferred Exporter before closing.
+- **Your verified business account is locked**: Resolve the lock by contacting support.
+- **Your verified business account has a balance due**: Make a payment to continue.
+- **Your account is unverified**: You must verify the account before it can be closed.
+
+If you're still having trouble, reach out to **Concierge** for additional assistance.
+
+</div>