Create 2025-04-07-triage-status-tracking.mdx (#29665)

* Create 2025-04-07-triage-status-tracking.mdx

adding change log for user triage status tracking

* Update src/content/changelog/email-security-cf1/2025-04-07-triage-status-tracking.mdx

Co-authored-by: Maddy <130055405+Maddy-Cloudflare@users.noreply.github.com>

* Update src/content/changelog/email-security-cf1/2025-04-07-triage-status-tracking.mdx

Co-authored-by: Maddy <130055405+Maddy-Cloudflare@users.noreply.github.com>

* Update src/content/changelog/email-security-cf1/2025-04-07-triage-status-tracking.mdx

Co-authored-by: Maddy <130055405+Maddy-Cloudflare@users.noreply.github.com>

---------

Co-authored-by: Maddy <130055405+Maddy-Cloudflare@users.noreply.github.com>

Author: akumar0630

src/content/changelog/email-security-cf1/2025-04-07-triage-status-tracking.mdx

@@ -0,0 +1,16 @@
+---
+title: User Submission Triage Status Tracking
+description: Track and manage user submission status directly in the Cloudflare Zero Trust dashboard
+date: 2025-04-07 09:00:00 UTC
+---
+
+Cloudflare Email security now supports **Triage Status Tracking for User Submissions**. This enhancement gives SOC teams a streamlined way to track, manage, and prioritize user-submitted emails directly within the Cloudflare One dashboard.
+- The User Submissions table now includes a **Status** column with three states: **Unreviewed** (new submissions awaiting triage), **Reviewed** (submissions assessed by the SOC team), and **Escalated** (submissions escalated to team submissions for further investigation). Analysts can quickly update statuses and filter the table to focus on what needs attention.
+- SOC teams can now organize their triage workflows, avoid duplicate reviews, and make sure critical threats get escalated for deeper investigation—bringing order to the chaos of high-volume submission management.
+
+Triage Status Tracking is **automatically available** for all Email security customers using the user submissions feature. No additional configuration is required; customers just need to make sure user submissions are being sent to their user submission aliases.
+
+This applies to all Email security packages:
+- **Advantage**
+- **Enterprise**
+- **Enterprise + PhishGuard**