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Update opsgenie.mdx #817

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2 changes: 1 addition & 1 deletion docs/resources/deprecated/alerting/opsgenie/opsgenie.mdx
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Expand Up @@ -22,7 +22,7 @@ Also, make sure to review [How to Implement SRE with Datadog](/layers/monitoring

## Problem

The number of events and alerts happening in modern systems easily overwhelms the Signal-to-Noise Ratio (SNR) making them generally ineffective as a means to escalate. We can adjust thresholds all day long and still never silence the system. And even if we silence them, it only reduces our visibility but not the fact that they are still happening. All we really care about is what measurably and adversely affects the business. When the business is affected, we need to rapidly respond, triage and remediate the issue. Tools like Datadog, Sentry, NewRelic are primarily concerned with (and very good at!) raising alerts, but not yet mature at handling complex escalations. [Datadog's Incident Management](https://www.datadoghq.com/blog/incident-response-with-datadog/) is not yet a mature product and [there’s no Terraform support for managing it](https://registry.terraform.io/providers/DataDog/datadog/latest/docs%20).
The number of events and alerts happening in modern systems easily overwhelms the Signal-to-Noise Ratio (SNR) making them generally ineffective as a means to escalate. We can adjust thresholds all day long and still never silence the system. And even if we silence them, it only reduces our visibility but not the fact that they are still happening. All we really care about is what measurably and adversely affects the business. When the business is affected, we need to rapidly respond, triage and remediate the issue. Tools like Datadog, [Middleware](https://middleware.io/), Sentry, NewRelic are primarily concerned with (and very good at!) raising alerts, but not yet mature at handling complex escalations. [Datadog's Incident Management](https://www.datadoghq.com/blog/incident-response-with-datadog/) is not yet a mature product and [there’s no Terraform support for managing it](https://registry.terraform.io/providers/DataDog/datadog/latest/docs%20).

## Solution

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