diff --git a/packages/connect-react/src/contexts/AppendProcessProvider.tsx b/packages/connect-react/src/contexts/AppendProcessProvider.tsx
index e86dcb48..6ffc0a60 100644
--- a/packages/connect-react/src/contexts/AppendProcessProvider.tsx
+++ b/packages/connect-react/src/contexts/AppendProcessProvider.tsx
@@ -29,10 +29,11 @@ export const AppendProcessProvider: FC<PropsWithChildren<Props>> = ({ children,
 
   const handleErrorSoft = useCallback(
     async (situationCode: AppendSituationCode, expected: boolean, showError: boolean, error?: ConnectError) => {
+      const messageCode = `situation: ${situationCode} ${error?.track()}`;
       if (expected) {
-        await getConnectService().recordEventAppendError();
+        await getConnectService().recordEventAppendError(messageCode);
       } else {
-        await getConnectService().recordEventAppendErrorUnexpected(`situation: ${situationCode} ${error?.track()}`);
+        await getConnectService().recordEventAppendErrorUnexpected(messageCode);
       }
 
       if (showError) {
@@ -44,10 +45,11 @@ export const AppendProcessProvider: FC<PropsWithChildren<Props>> = ({ children,
 
   const handleErrorHard = useCallback(
     async (situationCode: AppendSituationCode, expected: boolean, error?: ConnectError) => {
+      const messageCode = `situation: ${situationCode} ${error?.track()}`;
       if (expected) {
-        await getConnectService().recordEventAppendError();
+        await getConnectService().recordEventAppendError(messageCode);
       } else {
-        await getConnectService().recordEventAppendErrorUnexpected(`situation: ${situationCode} ${error?.track()}`);
+        await getConnectService().recordEventAppendErrorUnexpected(messageCode);
       }
 
       config.onError?.(situationCode.toString());
diff --git a/packages/web-core/src/services/ConnectService.ts b/packages/web-core/src/services/ConnectService.ts
index be285bf7..f17443bc 100644
--- a/packages/web-core/src/services/ConnectService.ts
+++ b/packages/web-core/src/services/ConnectService.ts
@@ -660,8 +660,8 @@ export class ConnectService {
     return this.#recordEvent(PasskeyEventType.AppendCredentialExists, messageCode, challenge);
   }
 
-  recordEventAppendError() {
-    return this.#recordEvent(PasskeyEventType.AppendError);
+  recordEventAppendError(messageCode?: string) {
+    return this.#recordEvent(PasskeyEventType.AppendError, messageCode);
   }
 
   recordEventLoginErrorUnexpected(messageCode: string) {